Diana has attended:
Word Advanced course
Excel Advanced course
Outlook Advanced course
Levels
How do levels work in the outline view?
RE: Levels
In outline view (A view that shows the headings of a document indented to represent their level in the document's structure. You can also use outline view to work with master documents.), you can reorder headings and text by moving them up or down, or you can promote (to change body text to a heading, or to change a heading to a higher level heading