Barriers to success

Hi Spoorthi

Think about what is getting in your way when it comes to Managing your Accounts. We talked about customers thinking forward instead of being reactive - what can you do to encourage this? These would be business objectives

Looking at the slide I gave you, what other personal barriers do you have when it comes to communication - how can you get over these and what help do you need? These will be personal objectives.

Hope this helps
regards
Karen