removing delegate account access

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Removing delegate account access

resolvedResolved · Low Priority · Version 365

Ruth has attended:
Excel Advanced course

Removing delegate account access

Hello

I still have access to a colleague's email account from when she was on maternity leave; so can see her emails if I click on her name in my inbox and her calendar automatically appears on my calendar view. Could you tell me how to remove this please?

Thanks


Ruth

RE: Removing delegate account access

Hi Ruth

In Outlook try the following:-

FILE tab
INFO
Account Settings, Account Settings

This will open a dialog box with all the accounts outlook is connected to. From here you should be able to find your colleague's account select it and click REMOVE.

Please note this will remove/delete their account from your computer , to set it back up again you will need their passwords etc.

I hope this helps

Dennis

RE: Removing delegate account access

Hi Dennis

Thanks for replying. So when I click on the account settings under "email accounts" I only see myself. However, my colleague appears on my calendar and also has her own tab under my inbox. I can't put screenshots in here... is there a way I can send you screenshots of what I'm seeing?

Many thanks


Ruth

RE: Removing delegate account access

Hi Ruth

Please email info@stl-training.co.uk and mark for my attention and the team will pass it on.

Regards

Dennis

RE: Removing delegate account access

Hi Ruth,

To remove another's mail account and calendar from your Outlook, you need to do the following:

- Click File - Info - Account Settings - Account Settings
- In the pop-up window, click Change
- Click More Settings at the bottom of the new box
- Select the Advanced tab in the next box
- If you see your colleague's name in the field labelled "Open these additional mailboxes", select it, then click Remove.

This should remove their mailbox and calendar from your Outlook.

If their calendar still shows, you might try right-clicking it and deleting it.

Plan B:

- Open the Control Panel in Windows, then go to Mail(Microsoft Outlook).
- Select Show Profiles.
- If your colleague's profile is in this list, you can delete it.

If this doesn't work, please let us know!

Kind regards
Marius Barnard
STL

RE: Removing delegate account access

Hi Ruth,

To remove another's mail account and calendar from your Outlook, you need to do the following:

- Click File - Info - Account Settings - Account Settings
- In the pop-up window, click Change
- Click More Settings at the bottom of the new box
- Select the Advanced tab in the next box
- If you see your colleague's name in the field labelled "Open these additional mailboxes", select it, then click Remove.

This should remove their mailbox and calendar from your Outlook.

If their calendar still shows, you might try right-clicking it and deleting it.

Plan B:

- Open the Control Panel in Windows, then go to Mail(Microsoft Outlook).
- Select Show Profiles.
- If your colleague's profile is in this list, you can delete it.

If this doesn't work, please let us know!

Kind regards
Marius Barnard
STL

Sun 3 Apr 2022: Automatically marked as resolved.

 

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Outlook tip:

Place Office Documents in Public Folders

To place an Office document in an Outlook Public folder:

1. Open the folder where the required document is held
2. Right click on the document
3. Click Copy
4. Open the target folder in Outlook Public Folders
5. Click in the folder
6. Press the keyboard shortcut Ctrl+V (Paste)

The document should now be available to all who have permissions to view that folder.

View all Outlook hints and tips


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