Sally has attended:
Handling Pressure and Improving Performance course
Effective Feedback course
Managing Challenging Relationships course
Dealing with Difficult Conversations course
Successful Client Interviews course
You Tube videos
I have requested Tony to provide best practice and poor practice examples of feedback, he has offered to collate a list of You Tube videos.
RE: You Tube videos
Hi Sally
Tony has mentioned that request to us and he will be replying directly via email when he has a moment between training courses.
Kind regards
Richard