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calender

ResolvedVersion 2003

Calender

hi guys everytime we use the scheduling assistant of this users machine we get his free busy bar greyed out and are not able too see any of his oppoinments. he is a delegate and has full access so this is not the slution please help ASAP!!!

RE: calender

Hi Danny


Thank you for your question.

There could be a couple of reasons Outlook returns 'no information' for the availability of the selected contact.

1. In all Outlook versions, the option to publish free/busy information must be unchecked. By default, this option is already unchecked.
This option is located under Tools → Options → Preferences → Calendar Options → Free/Busy Options

2. Outlook Free/Busy uses HTTP, and therefore borrows information cached by Internet Explorer. It is required to clear the offline cache. This is located under Tools → Internet Options → General. In the "Temporary Internet Files" section, choose the "Delete files" button


I hope this resolves your question. If it has, please mark this question as resolved.

If you require further assistance, please reply to this post.


Regards,


Nafeesa

Microsoft Office Specialist Trainer

Will be marked as resolved in 5 days

Notice: This is an automated message. Due to inactivity, this forum post will be marked as 'resolved' if there are no further responses in the next 5 days.

RE: calender

thanks nafessa i will give this a go but i have tried the free\busy option before and it didnt have any effect.

RE: calender

hi,
this did not work any other ideas?

RE: calender

this issue has been resolved know by one of our senior engineers and was to do with the folder mappings.

 

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