Making changes to a document

Resolved · Urgent Priority · Version 2003

Wed 18 Feb 2009, 11:04 Delegate Sara said...

Sara has attended:
Excel Introduction course
Word Intermediate course

Making changes to a document

My colleague and I are working jointly on a document - sending it back and forth for amendment. The information is being input on a form from an external company.

I cannot make the usual 'track changes'. Instead I am limited to where the cursor will go on the document and when asking to highlight words or peices of text, I get the whole document highlighted. Nor will it allow spell checks on the whole document. I have checked and the document is not 'protected' but I cannot make the changes I need to.

I have tried copying the text and making a new document to amend and then import, but I cannot make changes in a new document either!

Any ideas, please?

Wed 18 Feb 2009, 11:15 Trainer Amanda said...

RE: Making changes to a document

Hello Sara

Thank you for your question.

Maybe it is a form? Try bringing up the Forms toolbar (View - Toolbars - Forms), and see if the button with the padlock on it is turned on. If so see if you can turn it off by clicking the padlock button...unless you have tried this already, as you say you have checked to see if the document is protected.

Kind regards
Amanda

Wed 18 Feb 2009, 11:26 Delegate Sara said...

RE: Making changes to a document

Thanks Amanda but that is not the answer - the protect button doesn't make any difference. Grrr

Mon 30 Mar 2009, 10:50 Trainer Andrew said...

RE: Making changes to a document

Hi Sara

Thanks for your question. It certainly sounds like a form but as that's not switched on our next option would be to take a look at the document itself. Is it something you can send us? If so email it to info@stl-training.co.uk mark the subject line "Forum FAO Andrew" and we'll take a look.

Kind regards,
Andrew

Wed 15 Apr 2009, 15:36 Trainer Rajeev said...

RE: Making changes to a document

Dear NAME

In addition to the suggestions made by my colleagues I would like you to refer to the following link and see if it resolves the current problem:

It suggests that you delete the normal.dot file from the template folder as sometimes it may get corrupted and cause this kind of problem.

http://forums.cnet.com/5208-6129_102-0.html?threadID=298722

I hope this has answered your query.

If this has answered your query then I would request you to please mark the question as resolved!! If not and you have a specific question related to this then please post it as a new question and we should be able to provide you the solution for it!!

Kindest Regards

Rajeev Rawat
MOS Master Instructor 2000 and 2003
MCAS Master Instructor 2007
MCT

Wed 22 Apr 2009: Automatically marked as resolved.

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