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Excel 2016 updating
Resolved · Urgent Priority · Version 2016
Liz has attended:
Multiple applications course
Excel 2016 updating
Hello Excel 2016 spreadsheet blank is greyed out at the top when we open it.That is we are only getting a view of the ribbon. Following installation a few days ago it was sporadically opening files and now it has ceased to do so. What's the fix? We urgently need to access our files.
Regards
RE: Excel 2016 updating
Hi Liz,
Thank you for the forum question.
I am sorry but the problem can only be something to do with the installation. As I said in the telephone old files can always be used in new versions. I have tried finding help online, but I cannot find anyone else with the same issue.
If the application is correct installed and activated you shouldn't have any problems with your files.
Please talk to your IT department and check if Excel is correctly activated.
Kind regards
Jens Bonde
Microsoft Office Specialist Trainer
Tel: 0207 987 3777
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Wed 12 Oct 2016: Automatically marked as resolved.
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