RE: bullets
Hi Christa
There are two ways of using sub bullet points both of these are very simple to do, when you are creating or using bullets and you come to the line that you want as a sub point, click at the beginning of the line either press the TAB button on your keyboard (the 4th button up on the far left of the keyboard)
The other way of doing this is by using the increase indent button on the formatting toolbar for Office 2003 or increase indent on the alignment area of the Home rippon
This should work for you
Mark East