Public Schedule Face-to-Face & Online Instructor-Led Training - View dates & book

Instructor-led training -

Management Skills to Survive and ThriveManagement Skills to Survive and Thrive

Navigating Management in Uncertain Times

Face to face / Online public schedule & onsite training. Restaurant lunch included at STL venues.

From £495 List price £650

Who is this course for?

This one-day course is tailored for professionals who aim to enhance their management skills, particularly in navigating through challenging economic climates.

It is ideal for those seeking to maintain focus on their core objectives and leverage their most valuable assets - colleagues, employees, suppliers, customers, and all other contacts, during periods of uncertainty.

Management Skills to Survive and Thrive

Benefits

Delegates will gain the ability to think creatively and solve problems using established models and tools. They will learn effective networking strategies to manage stakeholders and receive benefits.

The course also emphasises the importance of strategic objectives aligned with business needs, leadership vision as a driver for success, motivation techniques to foster a positive culture, and stress management skills.
kills.

Course Syllabus

Creative Thinking

Explore innovative approaches to problem-solving and decision-making that can be applied in various business scenarios.

Stakeholder Management

Identifying key assets: colleagues, employees, suppliers, and customers.
Strategies for optimizing resource use and minimising risks.
Learn to identify and engage with key stakeholders to build successful networks and maximise opportunities.

Effective Communication

Enhance your feedback skills using the EEC model to drive continuous improvement and effective communication.

Strategic Planning

Develop SMARTER objectives that align with your business’s strategic direction and long-term goals.
Techniques to maintain focus on core objectives during challenging times.

Leadership Vision

Discover how to craft and communicate a compelling vision to inspire and guide your team towards success.

Motivation Techniques

Acquire strategies to gain commitment and foster a ‘can-do’ culture within your organisation.

Ownership and Accountability

Encourage personal responsibility and ownership among team members to improve performance and outcomes.

Stress Management

Identify stress triggers and learn practical methods to manage stress effectively for yourself and your team.
Implementing workplace well-being initiatives.

"What do I get on the day?"

Arguably, the most experienced and highest motivated trainers.

Face-to-face training

lunch

Training is held in our modern, comfortable, air-conditioned suites.

Lunch, breaks and timing

A hot lunch is provided at local restaurants near our venues:

  • Bloomsbury
  • Limehouse

Courses start at 9:30am.

Please aim to be with us for 9:15am.

Browse the sample menus and view joining information (how to get to our venues).

Refreshments

Available throughout the day:

  • Hot beverages
  • Clean, filtered water
  • Biscuits

Online training

online training (virtual)

Regular breaks throughout the day.

Learning tools

in-course handbook

In-course handbook

Contains unit objectives, exercises and space to write notes

24 months access to trainers

Your questions answered on our support forum.

What to expect when training

Training Formats & Services

  • On a public schedule at one of our
    London training venues.
  • On-site at your company office UK wide
  • Near-site, at a location close to you
  • Tailored courses to your requirements
  • Productivity Training Programs
  • Consultancy
  • Bespoke one-to-one
  • Rollout
  • TNA
  • Upgrade
  • Case studies

Summary

Lomax + Wood Limited

gravatar

Andrew Goding,
MD

None

RiverStone International

gravatar

Emma Gallagher,
IT Development Manager

Great course! Karen tailored the course to means uses relevant examples from my role

More testimonials

Public schedule dates

Next date Location Price
Tue 23 DecOnline£495
Wed 24 DecBloomsbury £495
Thu 22 JanOnline£495
Fri 23 JanBloomsbury £495
Mon 23 FebOnline£495
Tue 24 FebLimehouse £495

And 25 more dates...

Loading...

Loading content...

TrustPilot

star star star star star Excellent

Resources

Blog

Tutorials and discussions on MS Office

Hints & Tips

MS Office tips to save you time

Cheat sheets

MS Office shortcut keys for all versions

Infographics

Handy info on industry trends

Subscribe

Latest news & offers

Promotions

Latest Feedback

  • 98.70% customer recommendation
  • 99.19% training objectives met
  • 226,755 delegates trained
  • 14,566 organisations trained

Latest X / Tweet

  • Boost productivity & profitability with STL Training! 💼 ✅ No course cancellations 🖥️ Virtual or in-person in London 🍽️ Lunch included 📚 2 years of support This week: Word Intermediate—graphics, Excel data stl-training.co.uk/order/pricing_…t.co/QSQqMqK3Go
Loading...

Loading content...

Training manual sample

Below are some extracts from our Management Skills to Survive and Thrive manual.

Management Skills to Survive and Thrive

 

Creative Thinking:

    • Diverse Perspectives: When assembling teams, seek diversity in terms of backgrounds, experiences, and expertise. A mix of viewpoints can lead to innovative solutions. For instance, engineers collaborating with designers or marketers can yield fresh insights.
    • Brainstorming Techniques:
      • Classic Brainstorming: Gather a group, set a time limit, and generate as many ideas as possible without judgment. Quantity matters initially; quality emerges later.
      • Reverse Brainstorming: Instead of generating solutions, focus on creating problems. Then flip those problems into potential solutions.
      • SCAMPER Technique: Use this mnemonic to prompt creative thinking:
        • Substitute: What if we replaced X with Y?
        • Combine: Can we merge two existing ideas?
        • Adapt: How can we modify an existing solution?
        • Modify: What changes can enhance the current approach?
        • Put to another use: Can we repurpose something?
        • Eliminate: What if we remove a component?
        • Reverse/Rearrange: Flip the problem or process.
  1. Stakeholder Management:
    • Identify Stakeholders:
      • Primary Stakeholders: Those directly impacted by your project (e.g., customers, employees, investors).
      • Secondary Stakeholders: Indirectly affected parties (e.g., suppliers, regulators, local communities).
    • Stakeholder Analysis:
      • Power-Interest Grid: Plot stakeholders based on their power (influence) and interest (concern) in your project.
      • Engagement Strategies:
        • High Power, High Interest: Collaborate closely and keep them informed.
        • High Power, Low Interest: Keep satisfied but don’t overwhelm.
        • Low Power, High Interest: Involve them selectively.
        • Low Power, Low Interest: Monitor but minimal engagement.
    • Effective Communication:
      • Tailor Messages: Adapt your communication style to resonate with each stakeholder group. Investors may want financial data, while employees may need motivational messages.
      • Active Listening: Understand their needs, concerns, and expectations.
      • Transparency: Be honest about challenges and progress.
      • Feedback Loop: Regularly seek feedback and adjust your approach.
  2. Effective Communication using the EEC Model:
    • Example: Start by describing a specific behavior or situation. For instance, “During our team meeting yesterday…”
    • Effect: Explain the impact of that behavior. “When you interrupted others, it disrupted the flow of ideas.”
    • Change: Suggest a positive change. “Next time, let’s encourage everyone to share their thoughts uninterrupted.”
  3. Strategic Planning with SMARTER Objectives:
    • SMARTER Criteria:
      • Specific: Define precisely what you want to achieve. Avoid vague goals.
      • Measurable: Set quantifiable metrics. For instance, “Increase sales by 15%.”
      • Achievable: Ensure goals are realistic given available resources and constraints.
      • Relevant: Align objectives with your organization’s mission and long-term vision.
      • Time-bound: Set deadlines. “Launch the new product by Q4.”
      • Evaluate and Reevaluate: Continuously assess progress and adjust objectives as needed.
  4. Crafting and Communicating Leadership Vision:
    • Purpose and Values: Reflect on your organization’s purpose and core values. What impact do you want to make?
    • Aspirational Yet Grounded: Dream big, but ground your vision in reality. Consider both short-term wins and long-term impact.
    • Emotional Connection: Craft a vision that resonates emotionally. Inspire passion and commitment.
    • Consistent Messaging: Communicate the vision consistently across all

 

  1. Motivation Techniques: Motivating a team and fostering a positive, can-do culture are critical for organizational success. Here are some strategies:
    • Share the Why: Clearly communicate the purpose and vision behind tasks or projects. When team members understand the bigger picture, they feel more connected and motivated.
    • Involve Team Members in Goal Setting: Empower them to contribute to defining objectives. Ownership increases when they have a say in what they’re working toward.
    • Provide Constructive Feedback: Regularly acknowledge achievements and offer guidance for improvement. Positive reinforcement fuels motivation.
    • Practice Active Listening: Understand individual needs, concerns, and aspirations. Show empathy and adapt your approach accordingly.
    • Hold Team Members Accountable: Set clear expectations and follow through. Accountability reinforces ownership.
    • Avoid Micromanaging: Trust your team to execute tasks. Micromanagement stifles autonomy and motivation.
    • Show Gratitude: Express appreciation for their efforts. A simple “thank you” goes a long way.

 

  1. Ownership and Accountability: Encouraging personal responsibility and ownership within your team can significantly enhance performance and outcomes. Here are some strategies:
    • Shared Vision: Create a clear vision that guides your team’s work. When team members feel connected to a larger purpose, they are more likely to take ownership.
    • Collaborative Goal-Setting: Involve team members in setting objectives. Shared goals foster a sense of responsibility and commitment.
    • Feedback Culture: Regularly provide constructive feedback. Acknowledge achievements and address areas for improvement.
    • Lead by Example: As a leader, demonstrate ownership and accountability. When team members see you taking responsibility, they’re more likely to follow suit.
    • Transparent Communication: Be open about challenges and setbacks. Encourage team members to do the same.
    • Performance Metrics: Set clear performance metrics and hold everyone accountable. Celebrate successes and address deviations promptly123.
  2. Stress Management: Identifying stress triggers and implementing effective coping strategies is crucial for maintaining well-being. Here are practical methods:
    • Identify Stressors:
      • Make a list of factors that contribute to your stress. Recognize patterns and common stress triggers.
      • Understand that stress affects individuals differently. What stresses one person may not affect another in the same way.
    • Time Management:
      • Set realistic priorities and learn to say no when necessary.
      • Allocate time for hobbies and interests to recharge.
    • Healthy Habits:
      • Avoid relying on alcohol, drugs, or compulsive behaviors to reduce stress. These can exacerbate stress.
      • Seek social support—connecting with others helps alleviate stress.
    • Mindfulness Techniques:
      • Practice deep breathing, meditation, or guided imagery to manage stress in the moment.
      • Be self-aware and recognize when stress is building up.
    • Physical Well-Being:
      • Get adequate sleep, exercise regularly, and maintain a balanced diet.
      • Avoid unhealthy coping mechanisms.
    • Seek Professional Help:

Remember, taking care of your own well-being allows you to lead effectively and support your team.

 

Connect with us:

0207 987 3777

Call for assistance

Request Callback

We will call you back

Server loaded in 2.46 secs.