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Returning to Work – Effective Planning and ManagementReturning to Work – Effective Planning and Management

Face to face / Online public schedule & onsite training. Restaurant lunch included at STL venues.

From £495 List price £650

Who is this course for?

This course is designed to help managers integrate their teams back in to the workforce after the challenges of working from home during COVID-19. It will equip participants with techniques to create communication plans for both the immediate and long-term return, with particular focus on managing fears and anxieties across the team. Managers will leave knowing how to use effective communication to support team members and build engagement during this difficult transition.

Returning to Work – Effective Planning and Management

Benefits


  • Identify and plan for possible obstacles to returning to work
  • Turn negatives in to new opportunities
  • Adapt your communication style for each team member
  • Build engagement and motivation in the team
  • Create a robust communication plan

Course Syllabus

Preparation for returning to work

What is the status quo?
Identifying key issues using PEST analysis
Who is your team?
Identifying obstacles to returning to work
Assessing fears, uncertainties and doubts in the team

Understanding your team

Overcoming obstacles and securing buy-in
Identifying the positive in a negative situation
Know your team - communication styles, individual style, what's the team's preferred style?
Asking questions - effective use of questions, how to drill-down to the root cause
Using empathy to support staff and manage anxiety
Managing upwards

Action planning

Practical tools for implementing change
Motivation techniques
Responsibility - taking personal charge
Back to work checklist
Elephant in the room: Handling difficult conversations and addressing concerns
Planning for the future and adopting new ways of working

"What do I get on the day?"

Arguably, the most experienced and highest motivated trainers.

Face-to-face training

lunch

Training is held in our modern, comfortable, air-conditioned suites.

Lunch, breaks and timing

A hot lunch is provided at local restaurants near our venues:

  • Bloomsbury
  • Limehouse

Courses start at 9:30am.

Please aim to be with us for 9:15am.

Browse the sample menus and view joining information (how to get to our venues).

Refreshments

Available throughout the day:

  • Hot beverages
  • Clean, filtered water
  • Biscuits

Online training

online training (virtual)

Regular breaks throughout the day.

Learning tools

in-course handbook

In-course handbook

Contains unit objectives, exercises and space to write notes

24 months access to trainers

Your questions answered on our support forum.

What to expect when training

Training Formats & Services

  • On a public schedule at one of our
    London training venues.
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Public schedule dates

Next date Location Price
Tue 6 JanBloomsbury £495
Tue 20 JanOnline£495
Thu 5 FebLimehouse £495
Thu 19 FebOnline£495
Thu 5 MarBloomsbury £495
Fri 20 MarOnline£495

And 24 more dates...

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Training manual sample

Below are some extracts from our Returning to Work - Effective Planning and Management manual.

Returning to Work – Effective Planning and Management

Preparation for Returning to Work

Before diving into the specifics, it’s essential to prepare for the transition back to the workplace. Here are some key steps:

  • Health and Safety Measures: Ensure that your workplace adheres to health and safety guidelines. Implement protocols for social distancing, sanitization, and ventilation.
  • Communication: Communicate transparently with employees about the return-to-work plan. Address any concerns or questions they might have.
  • Logistics: Consider logistics such as transportation, office space, and scheduling. Are there staggered work hours? Will remote work continue part-time?

Understanding the Status Quo

Assess the current situation within your organization. What has changed during the remote work period? Consider factors like:

  • Technology: Has your team adapted well to remote tools and systems?
  • Productivity: Evaluate productivity levels during remote work. Identify any challenges or successes.

PEST Analysis: Identifying Key Issues

Perform a PEST analysis (Political, Economic, Social, Technological) to understand external factors impacting your organization’s return to work. Consider:

  • Political Factors: Government regulations, policies, and support.
  • Economic Factors: Financial stability, market conditions, and budget constraints.
  • Social Factors: Employee expectations, societal norms, and cultural shifts.
  • Technological Factors: Infrastructure readiness, digital tools, and cybersecurity.

Know Your Team: Communication Styles and Individual Preferences

Understanding your team members’ communication styles is essential for effective collaboration. Here’s how to approach it:

  • Observe and Listen: Pay attention to how team members communicate. Some might prefer direct, concise messages, while others appreciate more context.
  • Adapt Your Approach: Tailor your communication style to match theirs. If someone prefers emails, don’t overwhelm them with lengthy meetings.
  • Individual Preferences: Get to know each team member’s preferences. Do they like regular check-ins, or do they prefer autonomy?

Identifying Obstacles

Anticipate obstacles to a smooth return:

  • Resistance to Change: Some employees may resist returning due to comfort with remote work.
  • Fear and Uncertainty: Address fears related to health, job security, and work-life balance.

Securing Buy-In

To overcome resistance:

  • Leadership Alignment: Ensure leaders are on board and actively support the return-to-work plan.
  • Employee Involvement: Involve employees in decision-making. Seek their input on safety measures and schedules.

Finding Positives in Challenges

Acknowledge the difficulties but also highlight positives:

  • Team Resilience: Celebrate how your team adapted during remote work.
  • New Opportunities: Emphasize growth opportunities arising from change.

Asking Effective Questions

Asking the right questions helps uncover underlying issues:

  • Open-Ended Questions: Instead of yes/no questions, ask open-ended ones. For example:
    • “Tell me more about your experience with the new process.”
    • “What challenges have you faced recently?”
  • Drilling Down to Root Causes: Keep asking “why” to dig deeper. For instance:
    • “Why do you think this issue occurred?”
    • “What factors contributed to the delay?”

Using Empathy to Support Staff and Manage Anxiety

Empathy is a powerful tool for leaders:

  • Active Listening: Show genuine interest in your team’s concerns. Acknowledge their feelings and validate their experiences.
  • Put Yourself in Their Shoes: Understand their perspective. Consider their fears, uncertainties, and emotions related to returning to work.

Managing Upwards

Managing upwards involves effectively communicating with your own superiors:

  • Clear Communication: Keep your managers informed about team progress, challenges, and wins.
  • Advocate for Your Team: Be their voice when necessary. Highlight their achievements and address any roadblocks.

Remember, returning to work is a transition for everyone. Your leadership and understanding will make a significant impact. 

 

Action Planning

Effective action planning ensures that your return-to-work process is well-organized. Here’s how to approach it:

  • Set Clear Goals: Define specific objectives for the transition. What outcomes do you want to achieve?
  • Break It Down: Divide your goals into smaller, manageable tasks. Assign responsibilities and deadlines.
  • Monitor Progress: Regularly review progress and adjust the plan as needed.

Practical Tools for Implementing Change

Implementing change requires practical tools and techniques:

  • Project Management Software: Use tools like Trello, Asana, or Microsoft Planner to track tasks and collaborate.
  • Gantt Charts: Visualize project timelines and dependencies.

Motivation Techniques

Motivating your team during the return-to-work process is crucial:

  • Recognition and Rewards: Acknowledge achievements and provide positive reinforcement.
  • Clear Communication: Explain the purpose behind changes. Help employees see the bigger picture.

Responsibility: Taking Personal Charge

Individual responsibility plays a significant role:

  • Ownership Mindset: Encourage employees to take ownership of their roles and tasks.
  • Accountability: Hold individuals accountable for their commitments.

Back-to-Work Checklist

Create a checklist to cover essential aspects:

  • Health and Safety: Ensure compliance with safety protocols.
  • Technology Readiness: Check that systems and tools are functional.
  • Communication Plan: Outline how information will flow during the transition.

 

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