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Hi Lola
Thank you for your question and welcome to the forum.
Sorry for the delay in response - I hope you are finding it easier to use Visio at work now.
With regard to layers, please see the link below from the Microsoft web site:
http://office.microsoft.com/en-us/visio/HP012308231033.aspx
I hope you find this useful.
Kind regards
Amanda
Mon 24 Nov 2008: Automatically marked as resolved.
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The Quick Access Toolbar is included in virtually every Office product, including Visio 2010 as well as Outlook 2010, Word 2010, Excel 2010, and PowerPoint 2010.
You will find the Quick Access Toolbar in the top-left side of the window. To begin, click the Customize button (it's the little black arrow at the end of the toolbar).
Simply click the commands you want to include.
Virtually any command can be added to the Quick Access Toolbar. Click the More Commands option and a new window will open from where you can browse the commands including those not on the ribbon.
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