training courses on outlook - Unread message after reading emails

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Mon 5 Feb 2007, 16:37 Delegate John said...

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Unread message after reading emails

Hi,

I have a problem with emails in Outlook which when I restart my computer show up on the opening screen as unread messages. Other than this outlook is functioning perfectly and after a few re-starts it clears itself but it is worrying...

Any ideas?

Regards, John

Tue 6 Feb 2007, 09:53 Trainer Richard said...

RE: Unread message after reading emails

OK, perhaps some clarification would reveal the answer.

1. Have you previously read these emails?
2. When you restart the computer, please can you tell me what you do, exactly. this might help us find out why the mails appear as unread.

Thu 14 Jun 2007, 10:46 Delegate John said...

RE: Unread message after reading emails

Hi Richard,

Sorry for the time it has taken to reply. I have read all of the emails and dealt with them. to restart it is just a normal switch it on and log in to my account deal. There are multiple users on the machine and everyone is having the same issue. I am the main user of the machine and the email accounts and the others are sub-accounts.

Any ideas?

Regards, John

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Outlook tip:

Quick way to create a distribution list

If you have been sent an email that contains all the names you want in your distribution list then highlight and copy the names from the email. When you get to the address book for adding names paste the names into the members bar.

View all Outlook hints and tips