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Fortnum & Mason
Customer Services
Hayden Murtagh
"Great course.Great pace and great examples that can be used in the work place."
Westmill Foods
Supply Planner
Florine Nikound
"What you are doing right:
Provide a note book training that one can refer back to after the training.
Short breaks in between session
What you can do better:
Ensure the note book contains all the topics that have been touched extensively during the training.
Invite your customer to bring a real case they would like to use to apply what they have learned - This can be use as an exercise to help them meet their learning objectives and ensure they are able to reuse without help.
Making the case examples used more varied..."
City And Hackney CCG
Project Lead
Breda Spillane
"Suggestion: Run a more practical workshop where you can build your own dashboard with support (ie a follow up from today's session)
Comment: Jens knowledge is incredible and two years of follow up support is giving me the confidence to know I can build the perfect dashboard for my clients!"
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