Introduction to Lean Six Sigma

Understanding Lean

About Six Sigma
About Lean
History behind Lean
Toyota Production Systems
The Toyota Precepts

Liker's Toyota Way

Philosophy
Process
People and Partners
Problem Solving

The TPS House

The Goals of TPS
The First Pillar: Just In Time (JIT)
The Second Pillar: Jidoka (Error-Free Production)
Kaizen (Continuous improvement)
The Foundation of the House

The Five Principles of Lean Business

Value
Value Stream
Flow
Pull
Perfection

The First Improvement Concept (Value)

Basic Characteristics
Satisfiers
Delighters
Applying the Kano Model

The Second Improvement Concept (Waste)

Muda
Mura
Muri
The New Wastes

The Third Improvement Concept (Variation)

Common Cause
Special Cause
Tampering
Structural

The Fourth Improvement Concept (Complexity)

What is complexity?
What causes complexity?
How to Simplify?

The Fifth Improvement Concept (Continuous improvement)

The PDSA Cycle (Plan, Do, Study, Act)
The DMAIC Method

The Improvement Toolkit

Gemba
GenchiGenbutsu
Womack's Principle
Kaizen
A Roadmap for implementation

Face-to-face training

Training is held in our modern, comfortable, air-conditioned suites.

Lunch, breaks and timing

A hot lunch is provided at local restaurants near our venues:

• Bloomsbury
• Limehouse

Courses start at 9:30am.

Please aim to be with us for 9:15am.

Browse the sample menus and view joining information (how to get to our venues).

Refreshments

Available throughout the day:

• Hot beverages
• Clean, filtered water
• Biscuits

Online training

Regular breaks throughout the day.

Learning tools

In-course handbook

Contains unit objectives, exercises and space to write notes

24 months access to trainers

Your questions answered on our support forum.