Insert Video not Working

Resolved · High Priority · Version 2010

Tue 15 Oct 2013, 19:33 Delegate Simon said...

Simon has attended:
Excel Intermediate course
Excel Advanced course
Excel Advanced - Formulas & Functions course
Excel VBA Intro Intermediate course
Excel VBA Advanced course
Excel Advanced - For Power Users course

Insert Video not Working

Hi,

I am trying to insert a video to a slide, so go through the normal process for embedding. However, it keeps coming up with a file extension problem although the extension is MP4.

A bit confused.

Regards
Simon

Wed 16 Oct 2013, 11:05 Trainer Gary said...

RE: Insert Video not Working

Hi Simon

Thanks for getting in touch. The MP4 format for PowerPoint is a bit finicky. You must be using the 2010 version - earlier versions will not insert it.

Furthermore the computer that runs the presentation must have Apple's Quicktime Player installed (it's a free download and easily found online).

Let me know how you get on.

Kind regards

Gary Fenn
Microsoft Office Specialist Trainer

Tel: 0207 987 3777
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Wed 23 Oct 2013: Automatically marked as resolved.

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