Importance of Interpersonal Skills At Work

Interpersonal skills are ranked highly by managers. On a scale of 1 to 5, they come in at 4.37. The figure is very high as it comes in second on the list essential skills, beaten only by being able to work in a team. Carry on reading to find out why they are popular.

Why Are Interpersonal Skills So In Demand?

Due to the rise of technology, it’s tempting to assume that soft skills, such as the ability to communicate face-to-face, might be on the decline. After all, there is no need to talk in person when you can send an email or a message via an instant messenger platform. However, the reverse is true – communication skills are more vital than ever before. So, what’s behind the shift?


If anything, technology has made the need to connect with people in the workplace more vital because it’s dragged people further apart. We are only beginning to understand the negative impact of screen time on our relationships, and we’re now trying to make amends. Being able to use soft skills examples to relate to colleagues in the office and connect makes the workplace a less lonely place.

The Demands Of Modern Jobs

Modern businesses place more responsibility on the shoulders of their workers. Nowadays, employees can expect to work a full 3,000 plus days at their desk. And, there’s more – the average person will work almost 200 extra hours as a result of overtime. Then, there is the fact that remote work is feasible, so people are expected to do more from home. All this means you must have mental resilience if you can relate and connect to people.

Increased Collaboration

We mentioned how the ability to work in a team is the number one feature managers look for in recruits, and it impacts interpersonal skills too. Today, workers have to collaborate or risk ruining projects and getting fired. Being able to communicate, even if you don’t like a person, is vital in the course of doing your job effectively in 2020.

Woman Talking to Man about Interpersonal Skills

Standing Out From The Crowd

All of the above assumes you have a job, but what if you’re unemployed? Or what if you want to change professions and try something new? To secure a better position, you must interview well, and that’s where interpersonal skills come in handy. Modern recruiters look past a person’s CV and focus on their character, and they do it because hiring correctly is essential. Otherwise, it’s a waste of resources. Candidates who come across as charming and personable are more likely to get the job if there are multiple applicants for the role.

How To Enhance Your Interpersonal Skills

The key is to practise the traits that have the most significant impact in the workplace. Check out our blog post, “Ten Must-Have Soft Skills for Success.” Alternatively, we provide soft skills training to people who want to be more self-aware and ensure their body language is positive.

With our help, you can be a respectful, empathetic co-worker that others love.