Three ways to catapult performance management

Performance Management

In this post we will provide a definition for Performance Management and guidance as to how to ensure it is used effectively.

 What is Performance Management?

“A process which contributes to the effective management of individuals and teams in order to achieve high levels of organisational performance. As such it establishes a shared understanding about what is to be achieved and an approach to leading and developing people that will ensure it is achieved”

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Three ways to ensure effective performance
Three ways to ensure Performance Management is effective:

Ensure your performance management system is aligned to the business strategy.

In measuring employee performance, its important that any individual objectives be aligned to those of the business. We need to feel that we’re making a useful contribution. We can do this by making a clear link between performance and the success of the business.

Everyone has a part to play in making performance management a valuable component of the businesses success.

Firstly there are the Organisational Responsibilities:
  • Ensure a culture of performance management can flourish. Encourage feedback across all employee levels and celebrate business, team and individual success.
  • Make certain that performance management conversations at all levels are a priority.
  • Use storytelling as a method for sharing performance management success. Role modelling, particularly by those at the very top of an organisation, sets the tone for sustainable success.
  • Keep employee remuneration conversations separate from the performance management. They dilute the actual ‘performance’ aspects of the discussion and risk any meaningful feedback being lost in a battle over money.
Then there is the Line Manager Responsibilities:
  • Work with employees to agree SMART objectives that contribute towards delivery of the overall business strategy.
  • Use any rating systems fairly and consistently.
  • Effectively differentiate performance using evidenced examples.
  • Commit to regular ‘great’ conversations with employees that are both formal and informal in nature.
  • Translate feedback into action through clear development plans which then form the basis for ongoing conversations with your employee.
And finally the Employees’ Responsibilities:
  • Work with your line manager to agree SMART objectives that contribute towards delivery of the overall business strategy.
  • Rate your performance, based on your overall contribution, honestly and consistently.
  • Provide examples of how your performance has differentiated you from your peers using evidenced examples.
  • Take responsibility for contributing fully to a great conversation with your line manager around your overall performance.
  • Take feedback in the right way and translate into action by agreeing clear development plans.
Focus on the ‘how’ as well as the ‘what’

If performance management is to be effective it needs to make a sustainable contribution to business productivity. To achieve this it is critical that the behaviours an individual displays when completing a set objective are equally as important as the delivery itself.

Behaviour, in relation to performance management, can be defined as:
  • How a person conducts themselves in a role
  • The action or reaction of someone under specific circumstances
  • Observable activity

Performance management is often criticized by organisations and employees alike. In a culture where great conversations flourish however, it can have a significant impact on things like productivity and retention.


















Time Management – How can it improve performance?

One of our most precious commodities is ‘time’. We often find ourselves believing that we don’t have enough hours in the day to complete all the tasks we have. This post examines this mindset and provides some tips as to how to prioritise effectively in order to achieve what’s important whilst learning to identify, and let go of those things that are not.

What is Time Management?

Time Management is the process of organising and planning how to divide your time between specific activities. Good time management enables you to work smarter, not harder, leading to increases in efficiency and productivity.

How can you improve your Time Management?

There are many techniques to help you to improve the way you manage your time. Here are some for you to try:

Prioritise tasks.

Time Management - What is it and how can it improve my performance?

Sometimes we allow ourselves to get overloaded with the sheer number of tasks we have agreed to complete. To prevent this, we can allocate a simple measurement that allows us to prioritise:

Importance: (A=high, B=medium, C=low)

Urgency: (1=high, 2=medium, 3=low)

Always work on the most urgent and important goals and tasks (A1) first, and then move on down your list. Don’t be afraid to reach a point with your list where you make decisions as to whether you should do the goals and tasks at all.

Pareto’s Law (The 80/20 rule)

Pareto reminds us that 80% of results come from 20% of actions. It’s a way of focusing our minds when it comes to making decisions. We ask ourselves whether, or not, we’re concentrating on the 20% of activities that provide the 80% of desired results. If we’re not, we take steps to change what we’re doing until we are.


Drop it: What is the impact of not doing the task at all? Consider the 80/20 rule; maybe it doesn’t need to be done.

Delegate it: If the task is important, ask yourself if it’s really something that you are responsible for doing. Can the task be given to someone else?

Delay it: If the task is one that can’t be completed quickly and is not a high priority, simply delay it.

Do it: Postponing an important task that needs to be done only creates feelings of anxiety and stress. Do it now!

In Summary:

In this post, we’ve defined what Time Management is and explored techniques for getting better at it. Some people will be naturally drawn to one of the techniques referenced, other people might be comfortable with all three.

Whatever works for you is ok the really important thing is to commit to the choice to improve how you manage your time and to keep working at it. The key is to keep checking in with yourself:

  • Are you working smarter, not harder?
  • Are you more efficient in the way you manage tasks?
  • Are you able to be more productive, whilst doing fewer tasks?