Case Study: Leadership Development Training at STL

Organisational Profiles

As part of our Public Schedule portfolio, STL offers leadership development to a range of organisations, from the leading brand in healthy drinks to one of the best-known luxury hotel chains.

Despite the different settings and company cultures, what they all have in common is that they have identified a ‘leadership profile’. Namely employees who are progressing into more challenging roles, be that as a team leader, project or people management roles, and who all require up-skilling to grow into their existing or forthcoming roles.

Benefits

Their HR/Learning and Development departments choose this particular course because they are, amongst other things, looking for the following benefits:

  • Identifying the skills and qualities that make a good leader, and how that differentiates from simply ‘managing’
  • Key strategies and tools to discover and utilise their employee’s leadership strengths
  • How finding a balanced leadership focus can improve productivity, team motivation and cohesion
  • A deep understanding of team dynamics and how to improve relations via coaching, mentoring, social events and offering feedback, amongst other areas
  • Performance Management; assessing and developing individual effectiveness by examining communication skills, rapport-building, time management, setting appropriate boundaries and developing natural assertiveness
  • Becoming an effective task leader by setting goals that are measurable, realistic and achievable, leading the planning process and maintaining control of the team.

We draw on cutting edge material at the forefront of leadership development to accomplish this, including the following principles:

  • Being guided by the Future you want and staying focused on your vision
  • Engaging others in productive and stimulating working relationships that make things happen
  • Delivering the results you need to really move your business forward
Learning Deliverables for Leaders

All taken from the excellent ‘Leadership Plain and Simple book by Steve Radcliffe (UK) and the newest research by Dr Sunnie Giles, who stresses the importance of making employees feel safe as a key leadership quality, rather than the more fluffy and ill-defined ‘being charismatic’ that we’re so used to seeing in standard leadership material.

These form a powerful backbone to the course, which in addition to our proprietary materials make for some very engaging discussions amongst the group. One of the biggest benefits of course, is precisely this – the fact that we have a number of delegates from different industries all openly sharing their thoughts, hopes, experiences and challenges around current corporate leadership.

As best-practice and problem-solving meshes with our materials, you can see light-bulb moments happening as delegates re-frame their current experiences with this new information and clearly see how they can put this into action to increase productivity throughout their areas of the business.

One of the areas that comes up time and time again is the need to be assertive and push back before they burn out. We now include that in our Leadership course as standard, and role-play scenarios to help emerging leaders become more resilient.

As the trainer, it’s always gratifying to facilitate Leadership development. As Forbes so accurately says “With an estimated $166 billion annual spend on leadership development in the USA alone, organisations must transform these mission-critical programs to create real and lasting impact.”

And that’s our key focus. With 80% of this course being practical, delegates emerge with a newfound confidence in their skills and often form lasting connections with their peers on these types of high-level courses.

Feedback

Our feedback has been excellent across the board with delegates saying;

“We received loads of practical advice, discussed examples, practised role-playing and delivering and receiving feedback/advice from the trainer. Thank you!”

“Alison is really an excellent trainer. Lots of experience, full of positive energy and pays so much attention to each of the members. I am totally impressed. Today I learnt not only communication skills but lots more. I see how much she engaged with the training preparation and how quickly she can react to our questions. She is very professional, it’s so nice to experience such a high level of presentation skill! Thank you so much!”

Finally…

As a training team, developing our future leaders is something that we are passionate about. This is one of our most popular courses, and rightly so. There are very real skills-gaps at a corporate level that urgently need filling, and the range of material offered by this course afford us real scope to over-deliver for our clients.

Learn more about our Leadership Development course or our full range of leadership skills training on our website.