Positive Image, Positive Communication

Whether we admit to it or not, we're all pretty image-conscious. Whether it's the suit we wear to work, the car we drive, or the job itself that we have, we are often far too aware of how other people perceive us. Sometimes, this tends to go out of the window when we're in work, especially if you've done the job for a long time, know everyone, and feel very comfortable in the workplace.

Having a positive image can help you immensely as part of your communication package, and here are some ways it can be used to your advantage at work.

Creating a Positive Image

They say that first impressions count, and that a decision can be made as to whether you look 'positive' or not in as little as two minutes after meeting you. Imagine, then, that you can use this to your advantage in several ways. You might not be new to your job, but how about making the first two minutes of every day positive ones? Walk in, smiling, head high, saying good morning to your colleagues... this is an amazing communication skill because it opens doors to communication.

If you walked in, head low, frowning, throwing your keys on your desk and sighing as the computer rumbles into life, do you think that makes your colleagues want to communicate with you? Of course not. The same goes for when you speak to your boss or other people during the day... do you answer the phone as if they have disturbed you, or if you want to help them? Even if you can't help someone, saying it with a smile and an apology makes them feel valued and attended to.

Maintaining a positive image

Very often in business and in life, we have to deal with people outside work on a daily basis. Perhaps you have to present to another team whom you don't really see on another floor of the building. They may know who you are, but they don't know HOW you are - if you're positive and upbeat, they'll remember you and you may be able to network and make new contacts. If you're negative, they'll remind themselves not to cross your path again.

Some may argue that maintaining a sunny disposition is somehow fake - although it may feel it at first, the positive responses you get will make you believe that maybe this really does work as a communication skill. Try it.

Even if you're having a terrible day, look on the bright side that tomorrow will be better. You'll find that people respond to you in kind if you set the positive emotional tone for your communications. Even if it's just in writing - wishing someone a good weekend or good luck with their project will endear them to you more than if you were curt and "hands off" with them.

Positive image makes an impact - why not try using it from now on? We all want to be around positive people - and remember, it's an image - even if you're screaming inside, take a breath, keep smiling, and become aware of how people communicate better with you. If you're a manager, your team will be happy and if you're an employee, it can get you further and give you a simple but effective competitive edge.