Most office workers operating in a modern office will have some knowledge of the programs they use, but as the applications change and develop they could feel left behind.

Likewise, managerial policies depend on the specific work culture that the firm you work with inhabits and you could feel lost if you're moving from a hierarchical structure to one that is more autonomous. To increase you confidence in these areas, and many more, training providers offer a host of tutorials that will help you to learn more about IT technology and adapt to new office surroundings and work cultures.

For technophobes and beyond

Sometimes even sitting opposite an unfamiliar computer can be daunting, especially if you're not sure where the on button is. Even if you know how to compose and send an email or enter figures in an Excel spreadsheet, you may start to panic when a worker asks you to enter a meeting on a shared calendar or perform complex calculations in Excel.

There are many ways that you can boost your knowledge and contacting your manager to inquire about tutorials in these subjects is a good starting point. Training providers are used to teaching attendees the basics and once you gain more knowledge of the subject areas, then you could find your roles and responsibilities increase, perhaps along with your pay packet.

Team leaders

Managerial styles differ from individual to individual, as well as within each organisation. Some teams feature a laidback approach where all members are considered equals, whereas other are based on hierarchical structures with managers near the top and workers 'lower' on the scale. If you're struggling to fit in with a new work structure or are attempting to change out-dated ways of managing others, there is likely to be a training course for you.

For example, you could investigate sessions that feature 'managing upwards', where attendees learn how to develop working relationships with their bosses that help their superior to succeed and themselves. Additionally, if you find yourself at the head of a team project and wish to have the backup of software or processes designed to help you lead a group then consider courses in Microsoft Project and/or Prince2.

Finance flummoxed

Even those who have consistently handled their own personal finances, negotiated personal loans and changed mortgage providers may be a bit confused when it comes to dealing with the finances of an organisation - especially if the responsibility is on your shoulders to monitor accounts. This could occur if you have your own business or it's part of a new role within your current organisation. Learning about the importance of financial reports and the many ways they can reflect the financial health of a firm is possible via scheduled sessions in this area.


If you want to develop parts of yourself to give you the edge within the workplace then there are a host of courses that concentrate on strengthening aspects of your character. Being assertive is a skill that many people choose to learn as it can assist them in getting their voice heard within the workplace.

Knowing the best way to delegate and the task that could do with being passed to other colleagues is another important workplace skill. If you struggle to juggle all the tasks you have to complete on a daily basis, time management sessions may see you freeing up precious minutes.