lotus notes courses uk - Sent Mail

Hi Pam,

Sometimes if an item's importance level is set to High, an exclamation mark appears to the left of the message in the recipient's Inbox. The envelope icon to the left of the message in the sender's Sent view is red. Otherwise, no icon appears.

In the Delivery Options section, you can mark your message's importance level: Low, Normal, or High. You can set Notes to flag messages that you mark as High Importance; these messages show up with a red envelope icon in your recipient's Inbox. Use this feature to alert your recipient to an especially important, urgent, or otherwise time-critical message.

I hope this answers your question.

Regards, Rich

Sources:
http://www.dummies.com/WileyCDA/DummiesArticle/id-1646.html
http://www.informit.com/articles/article.asp?p=30865&seqNum=4&rl=1