There was once a simpler time, when a shop or an office would suffice as the public face of a business. Customers or clients would come through the door and the goods or services offered would be available therein. No longer and nostalgia won't pay the bills.

Every organisation, whatever it might offer, whatever it may sell, whomever it might sell it to, needs an online presence. Individuals and businesses know to look for what they need on the internet, so your organisation needs to be in a position where it can be found; to do otherwise is to risk missing out on a lucrative market. Again, there was a simpler time (more recently, in this case) when the online presence was the most significant thing. Websites were simple, designed to work with computers with limited power and slow modem connections. Functionality was key, the ability to access products and information without having to wait half an hour for each page to load. And again, this age of online austerity has been and gone.

Companies all over the world are today caught in a content race, a race that is being escalated all the time. As belligerent nations might build ever larger arsenals, just to maintain parity with that of the state next door, so businesses will always have to ensure that the content of their websites does not disappoint when compared to those of the competition; and if one company's website offers something new, then rivals must follow suit, or risk losing market share. What content is being improved will depend upon the market and audience - an online store targeting novelty ringtones at children will require quite different content to an estate agent, or a tour operator from an educational institution. But within each sector, it is critical that the website (and thus the company) does not appear obsolete, ineffective or lazy.

What kind of content, then, can keep your organisation ahead of the opposition? Your audience will certainly expect to find dynamic elements to your pages - content that adjusts to the user's actions. This may come in many forms; for example, drop-down menus that open by hovering near them (rather than having to click on them), or product information that appears automatically by pointing at the picture, again without having to click or load a new page. These may seem like small details, but they make the browsing experience much smoother and quicker, and that experience can play a major role in developing customer loyalty.

On a similar note, interactivity and personalisation are also important elements of the online business experience. It is no longer enough to have a generic site that is the same for everyone - returning customers can see a page that is tailored to them and so may feel let down if they're not getting a service specific to them. So, for a company that sells clothes, a logged-in customer could see a front page with deals specific to the kind of items they've purchased before. At the very least, returning customers will expect that the site will be familiar with them and that they won't have to keep re-entering their details.

Your site might also benefit from multimedia content - such as video descriptions of products or services that you offer, examples of previous work, or advertising campaigns. Videos and animations can also be used to provide distinctive web-only content, encouraging potential and current customers to return to the site on a regular basis. Of course, the demands for multimedia content will vary depending on the kind of business that you run and the audience you're targeting - if you're aiming your website at children, you may want to include a lot of fun interactive content, animations and games, which might not be so well suited to a professional audience. But that's not to say multimedia content is out of place for the latter - it's every bit as important that your site is engaging and slick, but the style that you're looking for is going to be quite different.

All rather complicated and technical, though. To see what is available, to see what methods rival organisations are using, is not the same as making it happen. If you aren't an expert yourself, then you're surely going to have to contract out at considerable expense. Even with the clear benefits of having an engaging, modern website, how could you commit enough capital and time to bring it about? Well, quite simply, you don't have to.

Adobe Dreamweaver enables users with any level of expertise in web design, or none at all, to produce pages of professional quality. Tools for introducing dynamic, interactive and multimedia content to your website can help you to transform your business's online presence into a stylish and effective site. A short training course can help you get the most out of the software - and once you're up and running, you'll find you can make the kind of websites that your business needs, without having to learn any programming languages or contract in outside help. The primary purpose of Dreamweaver, indeed, is to give you the power to turn your ideas for how you would like your site to appear into reality.

Dreamweaver has all the tools to create an engaging site for your organisation. You just need to bring your imagination.