The heart of a profitable business is one that operates effectively and efficiently; one where every employee works hard at doing their part to meet the overall company goals. Having had the opportunity to peer inside the operations of multiple successful companies from established industry giants to fast moving internet startups, I have found that there are several very important reasons why
Excel training courses can make a big impact on employee and company productivity.
Your Employees Want to Become More Efficient
Most employees have a desire to do their jobs well and to consistently look for ways to do their jobs better. However, most management teams don't offer employees the tools and training to become more efficient! Every employee has something to track, something to measure, and something to monitor. Excel is the ideal medium in which to accomplish these tasks and just about every employee already has it installed on their computer. You might be surprised at how innovative your employees can become after taking a few Excel training courses.
Because Excel training courses reveal so many tricks and shortcuts, each employee can quickly find ways to apply the knowledge to make their current jobs easier. After learning about all of the innovative features during Excel training courses, your employees may even find new ways to track critical tasks. Any employee, from an analyst to a receptionist can find ways to make their daily tasks more efficient with even one or two days of Excel training courses.
Reduce Load on Your IT Department
One fast-paced internet startup company that I worked with had a problem shared by many companies. Their IT department was inundated with work surrounding developing and maintaining their online product. At the same time, the customer service department was flooded with inquiries about bug changes, problems, issues, etc. The customer service department wanted to implement a tracking system for requests so that they could present the hottest issues to the management and development team each month, but the IT department never had any time to build any tracking tools for the CS department.
In this highly technology savvy company, the customer service department was operating in the Stone Age. That is, until they received Excel training courses. Excel is a powerful database program that at its most advanced levels can function like a custom coded application. After the Excel training courses, several members of the team pooled together to create a tool that allowed each rep to track the nature of each customer inquiry. From that data they produced sophisticated graphs and charts for the management team to view. These charts, graphs and reports had a major impact on the IT department's reaction to bug changes and ultimately improved the product for customers. Thanks to Excel training courses, the customer service team was able to accomplish all of this without utilizing already slim IT resources.
Employee Development Programs
The most organized and profitable companies that I've had a chance to peer inside of always offer some sort of employee development program or management track training program for employees who want to rise up through the ranks. In every case, these programs involved Excel training courses and other MS Office courses. It only makes sense that these types of hands-on technical courses would be mixed in with the employee development program.
Using technology is a critical part of most employee's every day tasks, yet most employees have had no formal training on the software they are using. Including Excel training courses in your employee development program schedule helps your employees on the fast track learn how to become more effective with the technology they use every day. Those who rise through the ranks to become managers, supervisors, trainers, etc then have a wealth of knowledge that they can pass along to newer employees.
Companies can choose to send employees off site for Excel training courses and other areas of Microsoft training or bring a training team in house. While there are 'learn it yourself' programs, Excel training and other Microsoft Office training proves much more effective when done in person. Like most types of training, the benefits of Excel training courses are well worth and far exceed any cost involved with training your employees.
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