Meetings are an inevitable part of professional life. But in the whirlwind of discussions, brainstorming sessions, and presentations, crucial details can easily slip through the cracks. That’s the importance of effective minutes taking. These concise summaries act as a powerful tool to enhance transparency, ensure accountability, and drive results. Why Minutes Matter More Than You […]
Effective workplace communication is the backbone of any successful organisation. To achieve this, communication must embody three key principles: politeness, professionalism, and positivity. Polite Communication: Active Listening: Politeness starts with active listening. When someone is speaking, give them your full attention. Avoid interrupting and resist the urge to formulate your response while they are […]
In the professional world, the ability to be assertive is an invaluable skill, especially when dealing with senior managers, clients, and stakeholders. Assertiveness is expressing your needs, opinions, and boundaries with confidence and respect. Here are 8 useful strategies you can adopt as you aim to master this essential art in the workplace. Recognising the […]