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Remove	Add people	Details		Price
Remove	Add another person	Thu 2 Apr, 2026 Customer Complaint Handling	Limehouse Room Ph2-PD	495.00
Remove	Add another person	Mon 14 Sep, 2026 Mastering the Art of Closing Incoming Calls	Bloomsbury Room Ph2-PD	495.00
Remove	Add another person	Mon 30 Nov, 2026 Word Introduction	Online Classroom	245.00
Remove	Add another person	Fri 26 Jun, 2026 Excel VBA Introduction	Bloomsbury Room 1	300.00
Remove	Add another person	Tue 7 Apr, 2026 Introduction to Successful Selling	Bloomsbury Room Ph2-PD	495.00
Remove	Add another person	Fri 13 Nov, 2026 Introduction to Microsoft 365 Copilot	Online Classroom	495.00
Remove	Add another person	Mon 14 Sep, 2026 Boosting Sales Through Time Management Skills	Bloomsbury Room Ph2-PD	495.00
Remove	Add another person	Fri 13 Nov, 2026 Word Intermediate	Limehouse Room Ph1-App	245.00
Remove	Add another person	Mon 14 Sep, 2026 Effective Writing for Sales and Marketing Collateral	Bloomsbury Room Ph2-PD	495.00
Remove	Add another person	Fri 6 Nov, 2026 Outlook Introduction	Bloomsbury Room Ph1-App	495.00
Remove	Add another person	Thu 2 Apr, 2026 Word Introduction	Limehouse Room Ph1-App	288.00
Remove	Add another person	Fri 18 Sep, 2026 Managing Customer Care	Online Classroom	495.00
Remove	Add another person	Mon 19 Oct, 2026 Access Intermediate	Limehouse Room Ph1-App	330.00
Remove	Add another person	Fri 13 Nov, 2026 Excel Advanced - For Power Users	Online Classroom	300.00
Remove	Add another person	Mon 16 Nov, 2026 Professional Receptionist	Online Classroom	495.00
Remove	Add another person	Tue 7 Apr, 2026 Project Introduction	Online Classroom	300.00
Remove	Add another person	Fri 13 Nov, 2026 Delivering Customer Satisfaction Assertively	Bloomsbury Room Ph2-PD	495.00
Remove	Add another person	Wed 11 Nov, 2026 Boosting Sales Through Time Management Skills	Online Classroom	495.00
Remove	Add another person	Fri 16 Oct, 2026 Introduction to Sales Negotiation	Bloomsbury Room Ph2-PD	495.00
Remove	Add another person	Thu 2 Apr, 2026 Excellent Account Management	Limehouse Room Ph2-PD	495.00
Remove	Add another person	Wed 4 Nov, 2026 Mastering the Art of Closing Incoming Calls	Online Classroom	495.00
Subtotal				8,938.00
+ vat @ 20%				1,787.60
Total GBP inc. VAT				10,725.60

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Rescheduling and Cancellation terms:

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Confirmed booking with agreed dates 17 working days or more before course 16-10 working days before course 9-6 working days before course 5-1 working days before course Same day rescheduling

Cancellation fee * 10% 45% 70% 100% 100%

Re-scheduling fee 10% 25% 50% 50% 60%

* All cancellations must be received in writing by emailing info@stl-training.co.uk