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Step 1: Choose courses

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Remove	Add people	Details		Price
Remove	Add another person	Fri 6 Nov, 2026 Being Successful in Interviews	Online Classroom	495.00
Remove	Add another person	Mon 7 Sep, 2026 Cross Cultural Awareness	Online Classroom	495.00
Remove	Add another person	Thu 11 Feb, 2027 Customer Complaint Handling	Online Classroom	495.00
Remove	Add another person	Wed 22 Jul, 2026 Motivating Skills	Online Classroom	495.00
Remove	Add another person	Fri 12 Feb, 2027 Delivering Customer Satisfaction Assertively	Limehouse Room Ph2-PD	495.00
Remove	Add another person	Thu 18 Feb, 2027 Customer Service Excellence	Limehouse Room 2	495.00
Remove	Add another person	Tue 15 Sep, 2026 Dealing with Difficult Conversations	Online Classroom	495.00
Remove	Add another person	Fri 11 Sep, 2026 Influence and Persuasion Skills	Limehouse Room Ph2-PD	495.00
Remove	Add another person	Wed 1 Jul, 2026 Leadership Development	Online Classroom	495.00
Remove	Add another person	Wed 23 Sep, 2026 Dealing with Difficult Conversations	Bloomsbury Room Ph2-PD	495.00
Remove	Add another person	Mon 20 Jul, 2026 Dealing with Imposter Syndrome	Online Classroom	495.00
Remove	Add another person	Fri 17 Jul, 2026 Being Successful in Interviews	Limehouse Room Ph2-PD	495.00
Remove	Add another person	Mon 20 Jul, 2026 Transactional Analysis	Bloomsbury Room Ph2-PD	495.00
Remove	Add another person	Mon 14 Sep, 2026 Key Account Development	Bloomsbury Room Ph2-PD	495.00
Remove	Add another person	Fri 6 Nov, 2026 Mastering Media Interactions	Online Classroom	495.00
Remove	Add another person	Fri 12 Feb, 2027 Effective Writing for Sales and Marketing Collateral	Limehouse Room Ph2-PD	495.00
Remove	Add another person	Wed 18 Nov, 2026 Conducting Meetings	Online Classroom	495.00
Remove	Add another person	Fri 6 Nov, 2026 Building Rapport	Bloomsbury Room Ph2-PD	495.00
Remove	Add another person	Fri 11 Sep, 2026 Boosting Sales Through Time Management Skills	Online Classroom	495.00
Remove	Add another person	Wed 29 Jul, 2026 Mentoring	Limehouse Room 2	495.00
Remove	Add another person	Mon 20 Jul, 2026 Managing Customer Care	Online Classroom	495.00
Remove	Add another person	Mon 23 Nov, 2026 Dealing with Difficult Conversations	Bloomsbury Room Ph2-PD	495.00
Remove	Add another person	Wed 16 Sep, 2026 Mastering Middle Management	Bloomsbury Room Ph2-PD	495.00
Remove	Add another person	Thu 16 Jul, 2026 Sales Training for Non-Sales Professionals	Limehouse Room Ph2-PD	495.00
Remove	Add another person	Mon 15 Feb, 2027 Maximising Sales on the Phone	Limehouse Room Ph2-PD	495.00
Remove	Add another person	Fri 17 Jul, 2026 Closing the Sale	Online Classroom	495.00
Remove	Add another person	Fri 17 Jul, 2026 First-Line Management Development	Bloomsbury Room Ph2-PD	495.00
Remove	Add another person	Wed 1 Jul, 2026 Handling Pressure and Improving Performance	Online Classroom	495.00
Remove	Add another person	Mon 20 Jul, 2026 Customer Complaint Handling	Online Classroom	495.00
Remove	Add another person	Mon 16 Nov, 2026 Writing for Results	Limehouse Room Ph2-PD	495.00
Remove	Add another person	Fri 13 Nov, 2026 Key Account Development	Bloomsbury Room Ph2-PD	495.00
Remove	Add another person	Mon 29 Jun, 2026 Conflict Management and Resolution	Limehouse Room Ph2-PD	495.00
Remove	Add another person	Tue 7 Jul, 2026 Coaching for Results	Limehouse Room Ph2-PD	495.00
Remove	Add another person	Wed 22 Jul, 2026 People Management for Managers	Online Classroom	495.00
Remove	Add another person	Tue 7 Jul, 2026 Organisational Skills	Limehouse Room 2	495.00
Remove	Add another person	Fri 17 Jul, 2026 Writing for Results	Limehouse Room Ph2-PD	495.00
Subtotal				17,820.00
+ vat @ 20%				3,564.00
Total GBP inc. VAT				21,384.00

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Confirmed booking with agreed dates 17 working days or more before course 16-10 working days before course 9-6 working days before course 5-1 working days before course Same day rescheduling

Cancellation fee * 10% 45% 70% 100% 100%

Re-scheduling fee 10% 25% 50% 50% 60%

* All cancellations must be received in writing by emailing info@stl-training.co.uk