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Remove	Add people	Details		Price
Remove	Add another person	Wed 15 Jul, 2026 Telephone Techniques	Online Classroom	495.00
Remove	Add another person	Wed 5 Aug, 2026 Dealing with Complaints and Aggression	Online Classroom	495.00
Remove	Add another person	Mon 23 Nov, 2026 Leadership Essentials for New Directors	Online Classroom	599.00
Remove	Add another person	Wed 21 Oct, 2026 Managing Customer Care	Limehouse Room Ph2-PD	495.00
Remove	Add another person	Mon 17 Aug, 2026 Time Management using Microsoft Outlook	Online Classroom	495.00
Remove	Add another person	Fri 17 Jul, 2026 Advanced Listening Skills	Online Classroom	495.00
Remove	Add another person	Fri 11 Sep, 2026 Team Building	Online Classroom	495.00
Remove	Add another person	Mon 24 Aug, 2026 Mastering Middle Management	Online Classroom	495.00
Remove	Add another person	Wed 12 Aug, 2026 Communication Skills Training for Technical People	Online Classroom	495.00
Remove	Add another person	Mon 10 Aug, 2026 Running Performance Reviews	Limehouse Room Ph2-PD	495.00
Remove	Add another person	Mon 28 Sep, 2026 Leadership Development	Online Classroom	495.00
Remove	Add another person	Fri 11 Sep, 2026 Time Management	Bloomsbury Room 2	385.00
Remove	Add another person	Fri 27 Nov, 2026 Dealing with Difficult People	Online Classroom	495.00
Remove	Add another person	Wed 8 Jul, 2026 Writing Sales Proposals	Bloomsbury Room Ph2-PD	495.00
Remove	Add another person	Mon 28 Sep, 2026 Enhancing Wellbeing and Performance in the Workplace	Bloomsbury Room Ph2-PD	495.00
Remove	Add another person	Tue 20 Oct + Wed 21 Oct, 2026 Technical Presentation Skills	Online Classroom	760.00
Remove	Add another person	Fri 21 Aug, 2026 Emotional Intelligence at Work	Bloomsbury Room 2	495.00
Remove	Add another person	Mon 9 Nov, 2026 Emotional Intelligence at Work	Online Classroom	495.00
Remove	Add another person	Tue 1 Sep, 2026 Handling Pressure and Improving Performance	Online Classroom	495.00
Remove	Add another person	Fri 27 Nov, 2026 Enhancing Wellbeing and Performance in the Workplace	Bloomsbury Room Ph2-PD	495.00
Remove	Add another person	Fri 7 Aug, 2026 Mastering Media Interactions	Online Classroom	495.00
Remove	Add another person	Tue 18 Aug, 2026 Team Performance Management	Online Classroom	495.00
Remove	Add another person	Wed 10 Feb, 2027 Effective Writing for Sales and Marketing Collateral	Online Classroom	495.00
Remove	Add another person	Mon 9 Nov, 2026 Women in Leadership	Online Classroom	495.00
Remove	Add another person	Wed 5 Aug, 2026 Coaching for Results	Limehouse Room Ph2-PD	495.00
Subtotal				12,634.00
+ vat @ 20%				2,526.80
Total GBP inc. VAT				15,160.80

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Confirmed booking with agreed dates 17 working days or more before course 16-10 working days before course 9-6 working days before course 5-1 working days before course Same day rescheduling

Cancellation fee * 10% 45% 70% 100% 100%

Re-scheduling fee 10% 25% 50% 50% 60%

* All cancellations must be received in writing by emailing info@stl-training.co.uk