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Step 1: Choose courses

Shopping basket

Remove	Add people	Details		Price
Remove	Add another person	Thu 2 Apr, 2026 Customer Complaint Handling	Limehouse Room Ph2-PD	495.00
Remove	Add another person	Mon 14 Sep, 2026 Mastering the Art of Closing Incoming Calls	Bloomsbury Room Ph2-PD	495.00
Remove	Add another person	Mon 30 Nov, 2026 Word Introduction	Online Classroom	245.00
Subtotal				1,235.00
+ vat @ 20%				247.00
Total GBP inc. VAT				1,482.00

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• Welcome to our online booking system.

• As bookings are made online, spaces and rates change constantly.

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Queries? Call us on 0207 987 3777.

Full flexibility

Full cancellation and flexibility.

Promotional rates

Non-cancelable, full rescheduling.

If you're certain you'll attend.

Terms and conditions

Rescheduling and Cancellation terms:

We believe these to be the best terms in the UK by far. We will beat any better.

Confirmed booking with agreed dates 17 working days or more before course 16-10 working days before course 9-6 working days before course 5-1 working days before course Same day rescheduling

Cancellation fee * 10% 45% 70% 100% 100%

Re-scheduling fee 10% 25% 50% 50% 60%

* All cancellations must be received in writing by emailing info@stl-training.co.uk