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Remove	Add people	Details		Price
Remove	Add another person	Wed 23 Sep, 2026 Fundamentals of Selling	Limehouse Room Ph2-PD	495.00
Remove	Add another person	Thu 9 Apr, 2026 Being Successful in Interviews	Online Classroom	495.00
Remove	Add another person	Fri 16 Jan, 2026 Excellent Account Management	Online Classroom	495.00
Remove	Add another person	Mon 10 Aug, 2026 Virtual training delivery skills	Online Classroom	495.00
Remove	Add another person	Mon 7 Sep, 2026 Customer Relationship Management	Online Classroom	495.00
Remove	Add another person	Tue 17 Feb, 2026 Effective Writing for Sales and Marketing Collateral	Limehouse Room Ph2-PD	495.00
Remove	Add another person	Fri 10 Jul, 2026 Influence, Persuade, Succeed: Empowering your Performance in Business	Bloomsbury Room Ph2-PD	495.00
Remove	Add another person	Fri 5 Jun, 2026 Project Management - Managing Teams & Stakeholders	Online Classroom	495.00
Remove	Add another person	Thu 5 Feb, 2026 Handling Pressure and Improving Performance	Online Classroom	495.00
Remove	Add another person	Fri 4 Sep, 2026 Mastering Customer Interactions: Excellence in Email and Telephone Communication	Online Classroom	495.00
Remove	Add another person	Fri 1 May, 2026 Customer Service Excellence	Limehouse Room 2	495.00
Remove	Add another person	Fri 18 Sep, 2026 Stress Management	Online Classroom	495.00
Remove	Add another person	Fri 7 Aug, 2026 Stress Management, Resilience - Working from Home	Limehouse Room Ph2-PD	495.00
Remove	Add another person	Wed 4 Feb, 2026 Stress Management	Limehouse Room 1	470.00
Remove	Add another person	Fri 20 Mar, 2026 Conducting Meetings	Online Classroom	495.00
Remove	Add another person	Fri 19 Jun, 2026 Introduction to Workplace Counselling Skills	Bloomsbury Room Ph2-PD	795.00
Remove	Add another person	Fri 7 Aug, 2026 Mastering Media Interactions	Online Classroom	495.00
Remove	Add another person	Wed 5 Aug, 2026 Mastering Customer Interactions: Excellence in Email and Telephone Communication	Online Classroom	495.00
Remove	Add another person	Mon 22 Jun, 2026 Emotional Intelligence at Work	Bloomsbury Room 2	495.00
Remove	Add another person	Fri 21 Aug, 2026 Personal Resilience	Online Classroom	495.00
Remove	Add another person	Mon 6 Jul, 2026 Mastering Customer Interactions: Excellence in Email and Telephone Communication	Online Classroom	495.00
Remove	Add another person	Wed 29 Jul, 2026 Customer Complaint Handling	Limehouse Room Ph2-PD	495.00
Remove	Add another person	Wed 17 Jun, 2026 Delivering Customer Satisfaction Assertively	Limehouse Room Ph2-PD	495.00
Remove	Add another person	Fri 6 Mar, 2026 Report Writing Mastery: From Beginner to Pro	Limehouse Room Ph2-PD	495.00
Subtotal				12,155.00
+ vat @ 20%				2,431.00
Total GBP inc. VAT				14,586.00

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Rescheduling and Cancellation terms:

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Confirmed booking with agreed dates 17 working days or more before course 16-10 working days before course 9-6 working days before course 5-1 working days before course Same day rescheduling

Cancellation fee * 10% 45% 70% 100% 100%

Re-scheduling fee 10% 25% 50% 50% 60%

* All cancellations must be received in writing by emailing info@stl-training.co.uk