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Forum home » Delegate support and help forum » Professional and Management support » Managing conflict

Managing conflict

ResolvedVersion 2016

Thu 23 Jan 2020, 16:48 Delegate Joanne said...

Joanne has attended:
Managing Change course

Managing conflict

I am struggling with a conflict of personality in a particular office and I require some tools to manage this situation ...

Fri 24 Jan 2020, 20:27 Trainer Claire said...

RE: Managing conflict

Hi Joanne,

could you supply some further details on the conflict. Who is involved, what the subject of conflict is and what you would like as an outcome.
Key goals to manage conflict are communication with collaboration as the goal.

Thanks
Greg

Management Training tip:

Task List or To Do List

Don't confuse yourself with too many tasks on a to do list. The Task List is all the things that require attention, whether by you or others, now or later. The To Do list is your immediate daily plan, and is a subset of your Task List.

Keep your To Do list to no more than 5 major items.

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Managing conflict

Managing conflict

RE: Managing conflict

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Management Training tip:

Task List or To Do List