Instructor-led training -

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Customer Care for the Receptionist

  • 1 day Instructor-led workshop
Since first impressions count, our aim is to turn the client into a fan.
Whether you run a multi-national corporation or a small business, your success hinges on how your operation is perceived, and it’s often beyond your control. The impression your staff give at the first point of contact is a vital reflection on the way you do business, and typically one of the most under-rated sources of advertising.
You may spend a fortune on marketing, yet the way you announce yourself to the world is right there at the reception. How well does it represent you? How do you want your business to be seen and perceived?

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