{"id":5922,"date":"2022-08-26T12:56:56","date_gmt":"2022-08-26T12:56:56","guid":{"rendered":"https:\/\/www.stl-training.co.uk\/b\/?p=5922"},"modified":"2023-12-31T01:07:00","modified_gmt":"2023-12-31T01:07:00","slug":"is-your-feedback-productive","status":"publish","type":"post","link":"https:\/\/www.stl-training.co.uk\/b\/is-your-feedback-productive\/","title":{"rendered":"Is Your Feedback Productive?"},"content":{"rendered":"<p><a href=\"https:\/\/www.stl-training.co.uk\/syl\/178\/feedback-giving-and-receiving.html\">Feedback<\/a> is essential for everyone. Without meaningful, constructive, and actionable feedback, staff will have no real idea about their performance. They will not feel valued, and their <a href=\"https:\/\/www.stl-training.co.uk\/ao\/41\/professional-development-courses.html\">development<\/a> will be hindered.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-5776 size-full\" src=\"https:\/\/www.stl-training.co.uk\/b\/wp-content\/uploads\/2022\/08\/effective-questions-2.jpg\" alt=\"\" width=\"1200\" height=\"800\" srcset=\"https:\/\/www.stl-training.co.uk\/b\/wp-content\/uploads\/2022\/08\/effective-questions-2.jpg 1200w, https:\/\/www.stl-training.co.uk\/b\/wp-content\/uploads\/2022\/08\/effective-questions-2-300x200.jpg 300w, https:\/\/www.stl-training.co.uk\/b\/wp-content\/uploads\/2022\/08\/effective-questions-2-1024x683.jpg 1024w, https:\/\/www.stl-training.co.uk\/b\/wp-content\/uploads\/2022\/08\/effective-questions-2-768x512.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<h2><strong>Why it matters<\/strong><\/h2>\n<p>Feedback is one of the best things you can provide for your staff.\u00a0 It improves performance and enables staff retention. Put simply, staff appreciate working in an environment where feedback is seen as a healthy and normal part of the workplace and will want to stay. Supporting staff through effective feedback also increases loyalty. No one wants their efforts to go unnoticed and knowing that what they do matters and is valued is essential. Providing frequent feedback as a manager is a vital and important part of the role, to ensure that <a href=\"https:\/\/www.stl-training.co.uk\/ps-introduction-to-management.php\">your team<\/a> is motivated and achieving what they are employed to do.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-5924 size-full\" src=\"https:\/\/www.stl-training.co.uk\/b\/wp-content\/uploads\/2022\/08\/feedback1.jpg\" alt=\"\" width=\"1920\" height=\"1080\" srcset=\"https:\/\/www.stl-training.co.uk\/b\/wp-content\/uploads\/2022\/08\/feedback1.jpg 1920w, https:\/\/www.stl-training.co.uk\/b\/wp-content\/uploads\/2022\/08\/feedback1-300x169.jpg 300w, https:\/\/www.stl-training.co.uk\/b\/wp-content\/uploads\/2022\/08\/feedback1-1024x576.jpg 1024w, https:\/\/www.stl-training.co.uk\/b\/wp-content\/uploads\/2022\/08\/feedback1-768x432.jpg 768w, https:\/\/www.stl-training.co.uk\/b\/wp-content\/uploads\/2022\/08\/feedback1-1536x864.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<h2><strong>Benefits to employees <\/strong><\/h2>\n<p>Knowing how you are performing gives you the opportunity to keep doing the things you do well and to work on areas of development. It assists with ongoing learning and an employee\u2019s growth. It also ensures that goals are kept on track as people understand what they need to do to reach their targets or to keep meeting them. Praise and recognition is a great motivator for all and improves workplace relationships.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-5923 size-full\" src=\"https:\/\/www.stl-training.co.uk\/b\/wp-content\/uploads\/2022\/08\/feedback2.jpg\" alt=\"\" width=\"1920\" height=\"1080\" srcset=\"https:\/\/www.stl-training.co.uk\/b\/wp-content\/uploads\/2022\/08\/feedback2.jpg 1920w, https:\/\/www.stl-training.co.uk\/b\/wp-content\/uploads\/2022\/08\/feedback2-300x169.jpg 300w, https:\/\/www.stl-training.co.uk\/b\/wp-content\/uploads\/2022\/08\/feedback2-1024x576.jpg 1024w, https:\/\/www.stl-training.co.uk\/b\/wp-content\/uploads\/2022\/08\/feedback2-768x432.jpg 768w, https:\/\/www.stl-training.co.uk\/b\/wp-content\/uploads\/2022\/08\/feedback2-1536x864.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<h2><strong>How to deliver effective feedback<\/strong><\/h2>\n<p><strong>\u00a0<\/strong>To make your feedback productive, you need to ensure you follow it with an action. Avoid the hackneyed \u201cFeedback sandwich\u201d approach where you simply sandwich a negative between two positives. This method has rightly been criticised because it trains the employee to always expect a negative when they hear a positive, and it takes the focus away from the actual issues. It is also completely unnecessary for adults in today\u2019s workplace! Instead use the <strong>Positive \u2013 Negative &#8211; Action<\/strong> approach.<\/p>\n<p>&nbsp;<\/p>\n<p>Always give timely, specific, detailed examples. There is nothing worse than vague, subjective, second hand or delayed feedback. Be objective, clear and detailed with observed behavioural or even attitudinal examples. Be direct, but also polite and honest, even if you feel uncomfortable saying it.<\/p>\n<p>&nbsp;<\/p>\n<p>Another simple but effective model to use is the <strong>EEC\/K technique<\/strong>. EEC\/K stands for Example, Effect, Change\/Keep. You first provide an example of the observed behaviour. The more specific about what, where and when, the better. Then you describe the effect on yourself, the organisation, or others. Finally, you outline what needs to be either changed or kept.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-5706 size-full\" src=\"https:\/\/www.stl-training.co.uk\/b\/wp-content\/uploads\/2022\/07\/business-writing-2.jpg\" alt=\"\" width=\"1200\" height=\"800\" srcset=\"https:\/\/www.stl-training.co.uk\/b\/wp-content\/uploads\/2022\/07\/business-writing-2.jpg 1200w, https:\/\/www.stl-training.co.uk\/b\/wp-content\/uploads\/2022\/07\/business-writing-2-300x200.jpg 300w, https:\/\/www.stl-training.co.uk\/b\/wp-content\/uploads\/2022\/07\/business-writing-2-1024x683.jpg 1024w, https:\/\/www.stl-training.co.uk\/b\/wp-content\/uploads\/2022\/07\/business-writing-2-768x512.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<h2><strong>Final thoughts<\/strong><\/h2>\n<p>Feedback is not a one-way process, and good managers ask for it about their own performance from their staff.\u00a0 As American author Jack Canfield said: <em>\u201cLeaders cannot work in a vacuum. They may take on larger, seemingly more important roles in an organisation, but this does not exclude them from asking for and using feedback. In fact, a leader arguably needs feedback more so than anyone else. It&#8217;s what helps a leader respond appropriately to events in pursuit of successful outcomes.\u201d<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Feedback is essential for everyone. Without meaningful, constructive, and actionable feedback, staff will have no real idea about their performance. They will not feel valued, and their development will be hindered. Why it matters Feedback is one of the best things you can provide for your staff.\u00a0 It improves performance and enables staff retention. Put [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[634,638,636],"tags":[],"class_list":["post-5922","post","type-post","status-publish","format-standard","hentry","category-management-training","category-professional-management","category-soft-skills"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/posts\/5922","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/comments?post=5922"}],"version-history":[{"count":3,"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/posts\/5922\/revisions"}],"predecessor-version":[{"id":5927,"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/posts\/5922\/revisions\/5927"}],"wp:attachment":[{"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/media?parent=5922"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/categories?post=5922"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/tags?post=5922"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}