{"id":4598,"date":"2021-03-04T08:44:45","date_gmt":"2021-03-04T08:44:45","guid":{"rendered":"https:\/\/www.stl-training.co.uk\/b\/?p=4598"},"modified":"2023-12-31T01:51:04","modified_gmt":"2023-12-31T01:51:04","slug":"5-ways-to-resolve-conflict-without-tears","status":"publish","type":"post","link":"https:\/\/www.stl-training.co.uk\/b\/5-ways-to-resolve-conflict-without-tears\/","title":{"rendered":"5 Ways to Resolve Conflict without Tears"},"content":{"rendered":"
Let\u2019s talk about ways to resolve conflict, real techniques that you can use in your professional life.<\/h5>\n

Typically, we look at the problem of conflict being a result of miscommunication<\/a>. Maybe there wasn\u2019t a clear understanding of what is important to the other person, and this can include respect, time frames, seniority, budget constraints \u2013 just to name a few. But how do we resolve conflict effectively, without causing more upset?<\/p>\n

\"conflict
5 ways to resolve conflict<\/figcaption><\/figure>\n
So, let’s have a look at five ideas to help you resolve conflict.<\/h5>\n

 <\/p>\n

Lose the ego<\/strong> \u2013 forget about being right. Standing your ground is useless if the other person withdraws completely, then you become a lonely figure.<\/p>\n

Go back to common ground \u2013 what you share. Focus on the problem, not the person. Actively listen and give options, lots of them.<\/em><\/p>\n

How do you feel<\/strong> \u2013 angry or anxious? Be honest and reflect exactly how the situation has left you emotionally. The way you reflect is key.<\/strong> Then take a step back from the overwhelming emotion and see the situation for what it is. The big picture if you like.<\/p>\n

Focus on the resolutions and then look at options for collaboration, using positive language to voice solutions.<\/em> Remember if you feel \u2018heated\u2019 then withdraw and ask for time to consider.\u00a0<\/strong><\/p>\n

Collaboration<\/strong> \u2013 turning the problem into an opportunity to build and strengthen the working relationship. Sometimes conflict can raise issues<\/a> that were unknown and in so doing become a unique catalyst for long-term partnerships. <\/strong><\/p>\n

Misunderstandings will happen, however once they are known they establish better dialogues. And more importantly, can be used as common ground for future discussions.<\/em> There is nothing in the world like resolving a conflict together, and that platform has built friendships that have lasted lifetimes.<\/p>\n

Avoid using these sentences<\/strong> \u2013 “<\/span>this is what you said”, “this is what you did<\/em>.” When recalling emotionally charged exchanges our memory can be inaccurate. The power of assumption can be affected by another\u2019s suggested tone of voice or implied attitude. <\/strong><\/span><\/p>\n

Focus on the issue at hand.<\/em> Use statements like \u2018I feel\u2019 rather than \u2018you said\u2019 and ensure the direction is continually moved forward to solving the problem not condemning the person.<\/span><\/p>\n

What did we learn<\/strong><\/a> \u2013 the takeaways and the new things discovered. Reviewing breakdowns between partnerships and the source of misunderstanding can help build knowledge for all members of the team. <\/span><\/p>\n

Having open discussions of what went well, what was learned, and what actions helped resolve the issue can greatly add to the future of relationships.<\/strong> This is the opportunity to revisit the indicators that were there like red flags, and the initial warnings of what was happening. There are lessons to be learned.<\/em><\/span><\/p>\n

The power of a conflict separates people.<\/h5>\n

Just the very idea of a clash can have people running for the hills, yet there are real opportunities to turn a problem into a win. It\u2019s all about attitude. The art of a great Statesman is to use confrontation to build stronger bridges and ties<\/a>.<\/p>\n

Take the greatest interference out of the equation, simply remove the possibility of anyone taking it personally.<\/h6>\n","protected":false},"excerpt":{"rendered":"

Let\u2019s talk about ways to resolve conflict, real techniques that you can use in your professional life. Typically, we look at the problem of conflict being a result of miscommunication. Maybe there wasn\u2019t a clear understanding of what is important to the other person, and this can include respect, time frames, seniority, budget constraints \u2013 […]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[634,633,636],"tags":[],"class_list":["post-4598","post","type-post","status-publish","format-standard","hentry","category-management-training","category-professional-development","category-soft-skills"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/posts\/4598","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/comments?post=4598"}],"version-history":[{"count":5,"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/posts\/4598\/revisions"}],"predecessor-version":[{"id":5329,"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/posts\/4598\/revisions\/5329"}],"wp:attachment":[{"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/media?parent=4598"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/categories?post=4598"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/tags?post=4598"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}