{"id":4162,"date":"2019-09-23T12:16:18","date_gmt":"2019-09-23T12:16:18","guid":{"rendered":"https:\/\/www.stl-training.co.uk\/b\/?p=4162"},"modified":"2023-12-31T01:54:11","modified_gmt":"2023-12-31T01:54:11","slug":"introduction-to-management","status":"publish","type":"post","link":"https:\/\/www.stl-training.co.uk\/b\/introduction-to-management\/","title":{"rendered":"An Introduction to Management"},"content":{"rendered":"<h5><strong>What is Management?<\/strong><\/h5>\n<p>As you might expect a simple Google search brings up many definitions to help answer the question, \u2018What is Management?\u2019. For the purposes of this post, we\u2019re going to focus on the one below. It\u2019s a good one and one of the most widely quoted.<\/p>\n<p><strong>\u201c<\/strong>Management is the art of getting things done through and with people in formally organised groups\u201d<\/p>\n<p>Harold Koontz (Organisational Theorist and former Professor of Business Management at the University of California).<\/p>\n<figure id=\"attachment_4166\" aria-describedby=\"caption-attachment-4166\" style=\"width: 525px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\"wp-image-4166 size-large\" src=\"https:\/\/www.stl-training.co.uk\/b\/wp-content\/uploads\/2019\/07\/Manager-1024x768.jpg\" alt=\"\" width=\"525\" height=\"394\" srcset=\"https:\/\/www.stl-training.co.uk\/b\/wp-content\/uploads\/2019\/07\/Manager-1024x768.jpg 1024w, https:\/\/www.stl-training.co.uk\/b\/wp-content\/uploads\/2019\/07\/Manager-300x225.jpg 300w, https:\/\/www.stl-training.co.uk\/b\/wp-content\/uploads\/2019\/07\/Manager-768x576.jpg 768w\" sizes=\"(max-width: 525px) 100vw, 525px\" \/><figcaption id=\"caption-attachment-4166\" class=\"wp-caption-text\"><a href=\"\/ao\/25\/management-training-courses.html\">london management courses<\/a><\/figcaption><\/figure>\n<h5><strong>What are some of the key skills a manager must have?<\/strong><\/h5>\n<p>Effective communication skills.<\/p>\n<p>Pay attention to the words you choose, the tone of voice you use and the body language you express. The picture below shows the power of body language when we are seeking to communicate with others.<\/p>\n<p><img decoding=\"async\" class=\"size-full wp-image-4169 aligncenter\" src=\"https:\/\/www.stl-training.co.uk\/b\/wp-content\/uploads\/2019\/07\/Body-Language.jpg\" alt=\"\" width=\"440\" height=\"320\" srcset=\"https:\/\/www.stl-training.co.uk\/b\/wp-content\/uploads\/2019\/07\/Body-Language.jpg 440w, https:\/\/www.stl-training.co.uk\/b\/wp-content\/uploads\/2019\/07\/Body-Language-300x218.jpg 300w\" sizes=\"(max-width: 440px) 100vw, 440px\" \/><\/p>\n<p>It\u2019s also critical to remember a golden rule of effective communication. It\u2019s not communication if it\u2019s not a two-way process. Check that whoever your message was intended for has listened and understood.<\/p>\n<h5>The ability to develop and lead a team<\/h5>\n<p>A good manager leads and develops their team so all can be more productive which will ultimately lead to increased profitability for the business.<\/p>\n<p>As you\u2019d expect there many models, theories and instruction manuals on how to do this but we&#8217;ve always found John Adair\u2019s <a href=\"https:\/\/www.exeter.ac.uk\/media\/universityofexeter\/careersandemployability\/pdfs\/resources\/Leadershipmodels.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"broken_link\">Action Centred Leadership Mode<\/a>l to be a good way of simplifying manager responsibilities in this area.<\/p>\n<h5>To be able to lead meetings effectively<\/h5>\n<p>There are some simple steps managers can take when preparing for, and leading meetings:<\/p>\n<ul>\n<li>Ensure that the objective of the meeting is clearly communicated beforehand<\/li>\n<li>Provide a clear agenda to all meeting participants<\/li>\n<li>At the beginning of the meeting agree on any ground rules, rules of engagement etc<\/li>\n<li>Use \u2018effective communication\u2019 to ensure all meeting participants can contribute fully<\/li>\n<li>Follow up on any agreed actions in a timely manner once the meeting has been completed<\/li>\n<\/ul>\n<h5>To be able to handle difficult situations<\/h5>\n<p>All managers will be faced with a difficult situation on occasion. What\u2019s important is how they deal with them:<\/p>\n<ul>\n<li>Don\u2019t avoid the situation however tempting that might be<\/li>\n<li>If possible, give yourself time to gather thoughts, facts etc. before confronting the situation<\/li>\n<li>Don\u2019t lose focus on what you want to achieve by handling your difficult situation. Always keep the end in mind<\/li>\n<li>Listen, ask lots of questions, clarify your understanding, articulate your feelings, decisions etc. clearly and concisely (effective communication)<\/li>\n<li>Follow up on the situation later to ensure no residual difficulties remain<\/li>\n<\/ul>\n<h5>Self- Management<\/h5>\n<p>Self-management is one of the domains of emotional intelligence. Also known as discipline. This involves controlling or redirecting our disruptive emotions and adapting to change circumstances in order to keep relationships moving forward positively.<\/p>\n<h5>To be future-focused<\/h5>\n<ul>\n<li>Whatever we do as managers, it\u2019s vital that we remain focused on where the business is heading and how we can ensure our team are able to help it to get there<\/li>\n<li>Communicate and reinforce the business strategy regularly<\/li>\n<li>Ensure team and individual objectives are aligned to the business strategy<\/li>\n<li>Think about how you and your team can continuously seek out opportunities for development in order to increase contribution to business performance including profitability<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=_OBqwhYLEJo\" target=\"_blank\" rel=\"noopener noreferrer\">This video<\/a> gives some more detail around management in a business environment.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What is Management? As you might expect a simple Google search brings up many definitions to help answer the question, \u2018What is Management?\u2019. For the purposes of this post, we\u2019re going to focus on the one below. It\u2019s a good one and one of the most widely quoted. \u201cManagement is the art of getting things [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[634,638,636],"tags":[],"class_list":["post-4162","post","type-post","status-publish","format-standard","hentry","category-management-training","category-professional-management","category-soft-skills"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/posts\/4162","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/comments?post=4162"}],"version-history":[{"count":14,"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/posts\/4162\/revisions"}],"predecessor-version":[{"id":5020,"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/posts\/4162\/revisions\/5020"}],"wp:attachment":[{"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/media?parent=4162"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/categories?post=4162"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/tags?post=4162"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}