{"id":4043,"date":"2019-06-20T09:54:13","date_gmt":"2019-06-20T09:54:13","guid":{"rendered":"https:\/\/www.stl-training.co.uk\/b\/?p=4043"},"modified":"2024-07-03T07:36:21","modified_gmt":"2024-07-03T07:36:21","slug":"planning-the-learning-journey-for-a-new-user-of-office-365","status":"publish","type":"post","link":"https:\/\/www.stl-training.co.uk\/b\/planning-the-learning-journey-for-a-new-user-of-office-365\/","title":{"rendered":"Planning the learning journey for a new user of Office 365"},"content":{"rendered":"

Moving to Office 365<\/a> and migrating your desktop to the Microsoft Cloud is nearly always a move in a positive direction for any business. There are more applications available, faster and more collaborative ways to work and communicate, slicker and easily accessible portals but has anyone spared a thought for the end user? They must learn, adopt and become a proficient user without affecting productivity.<\/p>\n

In our experience, the end user is often the last factor to be considered when a business undergoes the migration. How do they feel about the decision made by the business to make the software upgrade?<\/p>\n

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When any business undergoes periods of change there will be a sense of uncertainty. Feelings of hesitancy amongst the staff and its up to the leaders\u00a0 to address these issues before they become concerns.<\/p>\n

Time and again, the trusted pairing of business training and managerial support will see any project through to its delivery and eventual execution.<\/p>\n

Following this are the key areas in which a business needs to address in order to ensure that the emotional and practical needs of the workforce are met, and the business delivers on their employees\u2019 expectations.<\/p>\n

Communicating the change<\/h2>\n

Moving to the Cloud with Office 365 could be a major change to how they work depending on what they do. A solid communication plan and effective change management in place are critical to deliver the smoothest transition possible.<\/p>\n

Communicate why this is happening and keep all staff informed of the milestones of the journey and the dates in question when it will be taking place.<\/p>\n

What should effective end user training look like?<\/h2>\n

My colleague asked me, \u2018what exactly is Microsoft Office 365\u2019 and I always say, \u2018it\u2019s simply anytime and anywhere access to cloud based email, calendars, websites and office applications securely\u2019.<\/p>\n

I usually get the responses of, \u2018really, I thought it was more complicated and technical than that, how will this affect me?\u2019<\/p>\n

To address this, the business would have to provide a comprehensive training program to ensure all users know their responsibilities when using Office 365.<\/p>\n

The best approach to this is to use a blend of practical instructor lead workshop. Here delegates will be shown how to access and conduct a variety of tips and functionalities in order to maximise adoption of Office 365.<\/p>\n

The training should foster an inclusive and safe environment where all delegates learning is considered. Training is then supported with plenty of time allotted for questions, demonstrations and practice.<\/p>\n

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Post training support<\/h2>\n

Many training providers fall into the trap of not providing enough floorwalker in the post training phase of Office 365 deployments. This extra degree of support when users are in a \u2018live\u2019 environment can be the real difference in meeting the expectations of end users. It also guarantees a smooth transition as users embrace and fully adopt the new technology.<\/p>\n

By always keeping in mind the emotional and practical needs of the people during a period of major change, with the right layers of support, end users will eventually start using the technology to its full potential allowing the business to prosper.<\/p>\n","protected":false},"excerpt":{"rendered":"

Moving to Office 365 and migrating your desktop to the Microsoft Cloud is nearly always a move in a positive direction for any business. There are more applications available, faster and more collaborative ways to work and communicate, slicker and easily accessible portals but has anyone spared a thought for the end user? They must […]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[637,9,13],"tags":[],"class_list":["post-4043","post","type-post","status-publish","format-standard","hentry","category-application","category-microsoft-office","category-office-365-2"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/posts\/4043","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/comments?post=4043"}],"version-history":[{"count":5,"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/posts\/4043\/revisions"}],"predecessor-version":[{"id":7624,"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/posts\/4043\/revisions\/7624"}],"wp:attachment":[{"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/media?parent=4043"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/categories?post=4043"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.stl-training.co.uk\/b\/wp-json\/wp\/v2\/tags?post=4043"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}