Obama, Insourcing and Your (Microsoft) Office

Passing your spreadsheet and database needs to an external company is all too appealing when looking for quick results at low cost. But, is this economically viable or is outsourcing slowing bringing Britain to its knees? Can the US President’s passion for insourcing make Britain Great again?

Insourcing is the process of bringing operations back from an external company / country and integrating them into your company. Put simply, for anyone that knows outsourcing – it’s the opposite.

Unemployment

Britain spends untold billions of pounds to overseas outsourcing companies every year, with the main loser being the home-grown workforce.

UK unemployment levels remain at 7.7% according to figures released early in 2013. Many jobs that have been taken away from the British workforce include manufacturing, customer service, tech, marketing and more. Perhaps even more worrying is that over 1 million young people aged 18-24 are without employment, not to mention, in ever increasing debt from university courses.

Although the experts claim that we as a nation are moving towards the end of the recession, this does little to instill confidence in the millions of unemployed. But could this be avoided to some part by bringing jobs back home? Tasks the UK market knows how to do; maintaining a database in Access or building financial models in Excel.

The lure of outsourcing sits firmly in the corner of saving money for business. Cheaper labour costs in overseas countries means that wage bills can be cut and profits can increase.

Obama’s Big Idea

Obama on Insourcing

There’s a lot to be said about our friends from across the pond, and whilst Obama may not have realised it, his recent initiative could have just saved a large number of businesses here in the UK.

Early in 2012, Obama sought to tackle the issue of unemployment head on, by setting to reward businesses that opted to bring operations back home. Insourcing was born (or at least publicised) and the world was beginning to listen.

In fact, he even attempted to pass a bill which would see tax breaks for companies that adopted the insourcing initiative. Although this was ultimately unsuccessful in parliament and the bill was narrowly rejected, the idea is still going strong.

A case study: General Motors re-hires 10,000 IT professionals

General-Motors

While GM was one of the early adopters of outsourcing, news late in 2012 seems to be suggesting of a U-turn. Whilst manufacturing looks set to remain offshore, the company plans to bring home 10,000 IT jobs for the benefit of the US workforce. And with the help of a little training, these employees are set to flourish.

Part of GM’s insourcing plan is to open what they call innovation centres. These centres will be based across the US in areas that reflect a substantial amount of industry knowledge. That’s a no brainer right? One such centre will employ 500 people in Austin, TX, matching their skills to the relevant IT roles. Just as the best businesses match their employees skills and knowledge base to the tasks that need to be performed.

Is there a bright future for General Motors? Only time will tell if it’s the best decision for them, but it’s definitely a great move for the US unemployed.

So, what are the benefits of insourcing?

Motivated Employees

  • Lower Cost. It’s true what they say. Teach a man to fish and he’ll be able to feed himself for life. Investing money into training in house can ensure that your current workforce is both upskilled and kept motivated. Both invaluable assets.
  • Increased Control. Many outsourcing companies will have their own methods of working and may not be able to accommodate your ever changing needs at the drop of a hat. Keeping operations together often helps the smooth running of a company.
  • Higher skilled workforce. If the General Motors case study is anything to go by, there’s a knowledgeable group of skilled unemployed people out there – just waiting for this opportunity.
  • Ethics. Huge in modern day business. Customers are ever increasingly concerned with things being home grown, the supporting of relevant charities and the like. Promoting the best of British only stands to benefit early adopters to the insourcing buzz.
  • Simplicity. Reinstating your IT skills within your company is logistically easier than bringing back manufacturing operations.

How could insourcing your Microsoft Office operations benefit business?

Whether you are a huge multi-national or a small to medium sized business, IT is one area that is easy to keep control of in-house. So, rather than outsource your inventory management or data analysis, why not keep complete control and look after things within your business.

Enjoy the rewards that a skilled and motivated workforce brings, all whilst keeping the home economy ticking over. University graduates are potentially a great fit for your company: bursting with knowledge, enthusiasm and willing to get stuck in, you can sleep tight knowing that you’re keeping propelling the economy along.

Financially, upskilling your entire workforce soon pays for itself. A quick brush up on Excel, Word or Access could save you thousands of pounds in the long run. Enhancing your presentation skills could be the difference between winning that tender or not. The unique pricing model of Training courses at Best STL means training can cost less than you think. And, just like your trusty Word document, we won’t let you down – with the promise of never cancelling a training course and a 98%+ satisfaction rating.

Would you consider insourcing your operations, or do the benefits of outsourcing outweigh the costs?

Obama photo courtest of The Big Story

www.hypersmash.com

Can you get by with Office Web Apps alone?

We’re constantly looking for ways to increase productivity. The normal 9-5 no longer exists and you find yourself constantly managing content on the move outside of your ‘regular’ working hours. Of course the ability to save documents on a flash drive or locally on your laptop hard drive has been an effective, and mobile, way to edit your content on the move. However its now commercially evident that cloud-based services are growing stronger and becoming more trusted by the day, as seen by Nasuni’s 2013 infographic.

In this article I am going to look at Microsoft’s Office Web Apps and whether or not they are a suitable alternative to editing locally.

State of Cloud Storage in 2013

Functionality

When on the move the last thing you want is a frustrating interface that makes you want to hurl your expensive tablet down the aisle of the train. So let’s take a look at the interface of Microsoft’s Web Apps.

For those who are sharing a document that needs to be regularly updated, the web app feature that SkyDrive offers is a fantastic solution for those invested in Microsoft’s ecosystem. For example, if you are composing a report at home on your desktop machine using Word 2013 you can easily upload the file directly to SkyDrive. However on the way to work the next day you realise it needs to be updated to take into account an email you received in the morning. By simply logging into your SkyDrive account you are able to open your file and amend it immediately in any browser. 

A screen shot of Word's ability to share.

If you have uploaded an Office produced file you can also input data on the move, which automatically saves for any shared parties to view immediately. The only slight downside however is it’s navigation layout compared to its desktop counterpart. Functionality seems to be completely ignored from SkyDrive’s iOS and Android applications. Although you are able to view and upload content through the application it doesn’t allow users to edit the content directly. You can use the browser in your mobile device, however trying to add data into a tiny field on a small screen is extremely frustrating.

You have the ability to upload and view content but not to edit.
You have the ability to upload and view content but not to edit.

So let’s consider the other side of the coin, using Office desktop software. With netbooks and compact laptops users are taking their home machines with them to work. This allows much more functionality when it comes to using software such as Office 2013. Not only do the desktop versions allow easier navigation but they also allow the user to access more formatting features. There has always been an argument in the digital community as to whether producing content on the move is practical, an example of which can be seen in an interview with the late Steve Jobs on All Things Digital. So I am not entirely convinced many people actually prefer to generate content on the move, as opposed to creating content in their office or at home on the desktop version Office 2013.

[youtube http://www.youtube.com/watch?v=a0AZLPqjpkg&start=2840]

Connectivity

How easy is it for a group of people, your colleagues or friends, to edit one single document on a variety of devices? And more importantly do you have to already posses a advanced level of technical knowhow to operate its software or web app interface?

To answer the first question, very. It’s clear that Microsoft have taken the user interface and need for interconnected services very seriously. If you’ve read my previous article on cloud based storage you would have picked up on the Apple’s rival service iCloud’s ability to automatically sync documents to the cloud. When users are operating Office 2013 they clearly have the ability to not only upload their files to SkyDrive but to SharePoint also. This seamless connectivity between desktop and cloud based software blurs the line between any preference most people have between using either or.

Microsoft's SkyDrive Desktop Interface

To answer the second, no. Immediately SkyDrive’s interface is bold, clear and customisable to the user’s preference. Its simple click and edit system doesn’t cause its users to sit around and wait for his/hers PC to boot up the software. Even with a mediocre ADSL connection the web apps load almost instantaneously, it is worth noting however this is variable depending on your file size you are trying to load.

How much of a priority is it though for those working in a commercial environment to work from web apps alone?

This is quite a difficult question to answer as most people will have a varying experience using cloud based software such as Office Web Apps. However let’s go back to the point I made previously about the ‘regular’ working hours of a 9-5, does that even exist anymore? Being continuously connected to online services can be both a blessing and a curse, it will allow you to be able to complete you job in less time but also bring with it the stress of expectation. And by that I mean your boss may, I’m not saying will, expect you to be able to respond to emails and work on documents remotely at any given time. So you can argue that actually yes, being able to utilize the Office Web Apps is extremely important in our professional lives but may come at a cost…

Not only do we have to consider the need to be connected at all times but also the need to work collaboratively on the cloud. From my experience I have often used SkyDrive to upload an Excel file, where others are able to input data for me to check on a daily basis. From copy writing it also provides sub-editors the ability to look directly at a document and adjust any grammatical or syntax errors much quicker than it would be to contact the author directly. These are just a few examples of the requirement to have a collaborative platform, however how this works on a much larger commercial scale is something we would love to hear from you about.

Do you solely rely on using web apps and the cloud to share and edit your content? Or do you think that you can achieve the same results by working directly on the desktop version? 

Want to use Word, PowerPoint or Excel like a pro? Attend one of STL’s training courses available London and UK wide.