How to lead Effective Meetings

We all attend meetings, and quite often they are important and necessary. However, how many times have you attended a meeting which left you feeling frustrated, robbed of your time, but more importantly, that no real decisions were made? Attending, and more importantly, using tools and ideas on our Introduction to Management course will give you a range of practical, tangible tools. In addition, you will receive strategies to help you succeed as a manager. These include how to lead effective meetings that help with productivity and efficiency. Here are some interesting facts and some practical ideas to show you how to lead effective meetings:

The Facts

According to research, the average employee spends a third of their time attending roughly 62 meetings a month. 33.4% of employees consider too many meetings the biggest waste of time and this results in a 60% productivity loss. 63% of meetings are conducted without a pre-planned agenda. 91% of people admit to daydreaming in meetings. 73% do other work and 47% complain that meetings are the number one timewaster in the office. As to the costs – read more on our website!

Have a good agenda

Any productive meeting will benefit from an agenda. Regarding this, a great way to create an effective agenda is to include not only topic titles and who will lead on it, but what outcomes or objectives are required. More importantly, give it a timeslot and stick to it! Also, why not drop the tired and old-fashioned talking shop item of “Any other business”. If a matter is so important that it really should have been proposed for the agenda in the first place, then asking beforehand is important.

Define roles and expectations

Having a good chairperson is extremely helpful. You will need someone who will keep matters and people on track and to time and someone who will ensure contribution of all. To create more engagement, perhaps rotate the role of chairperson with those attending regular meetings. Have ground rules, let people know what you expect of them, but let your team create the rules. Have a notetaker if required – but if detailed minutes are not necessary, just use an action log – far easier to complete, read and digest.

More tips
  • Allow busy people to attend just for their allocated time slot and then let them leave
  • Circulate information that colleagues need to read before the meeting
  • Set a clear objective and focus on it
  • Redirect conversations back to the objective
  • Listen and ask open questions to probe
  • Summarise for the group to ensure understanding
  • Encourage people to share ideas and opinions
  • Assign roles and responsibilities
  • Follow up on roles, responsibilities, and actions
Concluding thoughts

Always question if you really need to actually have a meeting. If you don’t need it, don’t do it! It only leads to vast amounts of wasted money, resources, and productivity. An effectively led, efficient and focused meeting will result in people actually looking forward to attending your meetings. They will see its worth; plus, you’ll be thanked for it. We hope this blog answers some of your questions on how to lead effective meetings!

The Benefits of a Team with Emotional Intelligence

Emotional Intelligence enables teams to reach their full potential.

emotional intelligence

What is it?

Emotional intelligence (EI) refers to an individual’s ability to recognise their emotions and understand how these emotions impact on others. An emotionally intelligent team relates to the ability of a group to manage and harness emotions for positive outcomes. However, an emotionally intelligent team is not simply a combination of individual emotional intelligence and self-awareness, but rather, the result of active team development.

 

As noted by Daniel Goleman in his 1998 work, Working with Emotional Intelligence, each of us only has part of the information and skills we need to do our jobs. We depend on the group mind – the collective experiences, skills, and knowledge within the team – to complete tasks, making collaboration essential to project and organisational success.

Group mind, as Goleman explains, helps to save time when seeking new solutions and amplifies individual capability. However, tapping into this cumulative knowledge is only possible if the team trust each other and work well together. The team must be emotionally intelligent.

 

emotionally intelligent

 

At the core of every team are the relationships that make that team great or contribute to its demise. Here are five signs of an emotionally intelligent team:

1 They create, communicate and monitor ‘The Rules’

‘The Rules’ refer to the spoken and unspoken standards of work, behaviour and attitude team members expect from each other. They closely represent team values and apply to everyone. The team will not only clarify ‘The Rules’ for newcomers but will also monitor each other’s adherence to them.

An emotionally intelligent team will recognise the impact of their actions on others and so will choose to work and behave in a cohesive way, thus creating a sense of identity.

2 They pay attention

Emotionally Intelligent team members will pay attention to the needs and feelings of others. Demonstrating empathy and recognising the impact of your words or actions on the feelings of another is a sign of high EI. Listening attentively is important for building rapport and relationships, both of which are crucial for an emotionally intelligent team. Staying focused in discussions, questioning to understand, encouraging input, and accepting different perspectives is key to being able to make high quality team decisions.

3 Their work environment is psychologically safe.

Psychological safety is the belief that you won’t be punished when you make a mistake; that it’s okay to speak your mind and to question the status quo. Open and honest communication has a snowball effect for building emotional intelligence. This is because the more you question and the more you learn, the more aware you become. This type of team behaviour creates enormous breakthroughs for a company in terms of new ideas. It also builds the level of confidence and trust that defines high performing teams.

4 They are aware of their strengths and weaknesses

Emotionally Intelligent teams have a collective awareness of each other’s strengths and can use them to the benefit of the team as a whole. They have a strong desire to improve and will actively seek and provide feedback. They will also prioritise team learning, conducting post action reviews to identify learning points.

An emotionally Intelligent team is attuned to their own feelings while working and will step back from the work to address situations that are driving unproductive emotions, while low EI teams will just plough ahead.

5 They work as one

Members of teams with high EI feel part of a worthwhile group. They recognise that they work better together than apart and are likely to reach higher levels of collaboration and productivity. High EI team members know how to keep each other inspired and motivated. They are better able to deal with stressful situations as a result.

Emotionally intelligent teams build good relations with other teams and will function as a group across organisational boundaries.

Conclusion

It’s easy to identify teams with high emotional intelligence: They are likely to be your highest-performing teams. They lift each other up and give everyone a chance to shine. Naturally, that translates into real results for the business.

As we begin planning for 2023, we hope you’ll consider setting aside the time and resources to develop the emotional intelligence of your team.